Re: [libreoffice-users] Re: How to handle regressions

Le 02/10/2014 17:04, Tom Davies a écrit :
> Hi :)
> I don't think that bullying users is particularly clever or productive.
>
> Lets take a completely different scenario as an example.  Lets say that
> someone buys a can-opener.  They use it and like it so at Christmas they
> buy a new one as a present for a friend.  The new one doesn't work.  The
> person takes the opener back to the shop and gets told that they should
> have paid a few thousand on the research&development of the new one and
> that it's the users fault for the can-opener being broken.

We have to do the difference between SOHO users (single/home users) and
corporate users. This is what Werner was explaining by 'being more
patient' for single/home users because the others have the ability to
benefit from the ecosystem.
This is something extremely important to understand that companies are
not only big users but also actors, they are those who make LibreOffice
too beside the volunteers here.
So you may say that what I wrote is ridiculous, but if we want
LibreOffice to thrive and have less bugs and more quality, this is
something to really take into account.

Kind regards
Sophie

-- 
Sophie Gautier sophie.gautier@documentfoundation.org
Tel:+33683901545
Co-founder - Release coordinator
The Document Foundation

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