Re: [libreoffice-users] Re: How to handle regressions

Le 01.10.2014 22:21, Tanstaafl a écrit :
> On 10/1/2014 12:54 PM, Florian Reisinger <florei@libreoffice.org> 
> wrote:
> > 9 bugs for 30k €. That is a fair price...
> >
> > Continuing reading the thread now...
> >
> > PS: If a volunteer does not tackle your pet bug, you should get
> > someone to fix it (search for "libreoffice L3 support" for other
> > service provider...
>
> Let's see...
>
> Pay you extortion in the amount of $4,200 (assuming I can get just one
> bug fixed for 1/9th the quoted price, which I suspect is unlikely) to
> fix a *regression* caused by someone arbitrarily deciding to *replace*
> (as opposed to providing the new feature, but allow users to fall back
> to the old functionality) a feature that has been working fine for 10?
> years with a 'new & improved' version (not knocking the feature itself,
> just that it doesn't work properly in that it lacks a very fundamental
> and necessary capability), or...


What you call extortion is a price of a service. I suspect your employer 
does sell products or services too, and that you are yourself paid to 
accomplish something, aren't you?
The real extortion here is someone who expects people to work for his 
own needs for free.

As for regressions, they are indeed arbitrary. They are obviously not 
intended, and software development *works that way*. Don't belive me, 
just go ahead, buy MS Office licenses, and wait for the next bug to 
happen. Then you can come back here and tell us about bugs and 
regression.

Note that the patch already exists, but that you were not proactive in 
even calling attention on the issue. This seems to suggest that the 
situation your company is on with respect to your LibreOffice deployment 
is not really problematic. If you are not ready to pay anything to have 
someone fix your problem, and don't even show up to call for an 
integration of the patch as soon as possible, then it looks like your 
problem is not really urgent, even in regard to your corporate 
requirements.

> Stick with 4.1.6 (that actually works).

It works really well, with an important vulnerability left unpatched. 
That seems to be not important to you either: 
http://www.libreoffice.org/about-us/security/advisories/

I guess everyone has his or her own priorities, but if anything happens 
because of that, you will have been warned.


Best,

Charles.


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