[libreoffice-users] Re: Engaging users: initial results of the survey

Hi Jim


James E. Lang wrote
> Pardon my ignorance. I don't even know what Nabble or gmane are. If they
> are "social media" then this old geezer doesn't participate and that's by
> choice. Mailing lists, product specific forums, and even (to a limited
> extent) IRC channels are fine.

Nabble is an interface for a mailing list. For instance you can see this
discussion in a tree view here
http://nabble.documentfoundation.org/Engaging-users-initial-results-of-the-survey-tp4082398.html


James E. Lang wrote
> > > What's the point of "Ask LibreOffice" if each question is seen, say,
> > > 3 times in a one week period? Most questions are unanswered.
> > > Similarly with LibreOffice forum. A user might not bother to sign up
> > > to such a method that is hardly ever used by relevant users; and if
> > > it goes through it anyway and no answer is provided (as it is the
> > > case with most "Ask LibreOffice" topics), it would probably generate
> > > a rejection response towards LibreOffice.
>
> What is "Ask LibreOffice?" How is it accessed?

Ask LibreOffice refers to http://ask.libreoffice.org
You can login to ask or answer just by e.g. using your Gmail account, no
need for a new registration.

Regarding the comments you are quoting, I can only say that people answering
questions are volunteers (such as myself) and they can (and should) only
answer when they know an answer. If someone asks e.g. how do I use LO to
print sideways in a Mac, personally I have no idea because I never used a
Mac, so I leave the question unanswered...

Secondly since collaborating is volunteer, I don't feel obliged to step by
every day or scrolling through all the unanswered questions since my last
visit... I hope that there are enough collaborators so that at any moment a
question could be answered by someone.

My 2 (voluntary) cents.

FYI I'm not a member or affiliated with TDF or linked to this project in any
way. All my contributions are voluntary and free :)



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