Re: [libreoffice-users] What version?

Le 07.08.2014 14:50, Paul a écrit :
> On Thu, 07 Aug 2014 09:59:46 +0200
> "Charles-H. Schulz" <charles.schulz@documentfoundation.org> wrote:
>
> > Le 07.08.2014 09:54, Tom Davies a écrit :
> > > Hi :)
> > > +1
> > > (to James's suggestion.)
> > > I think most people on this mailing list would probably agree with
> > > getting
> > > the 4.2.6.
> >
> > That is your own wild call and your own opinion. I don't agree with
> > you. Many people don't agree with you. Stop saying somebody should
> > get the version you like.
>
> Again, with all due respect Charles, but I have heard many people on
> this list echo that sentiment. It seems to me like every time this
> question comes up there are far more people recommending going for the
> more stable branch than there are recommending going for the less 
> stable
> branch, if there are even any of those.
>
> Tom's suggestion is far from a wild call, although you are of course
> free to disagree with it.

It is a wild call not because it is unreasonable (it isn't) but because 
it is peremptory.
Yes, we can read here, on this list, that the newer branch is a problem. 
We have read it since several years but I'd like to point out two rather 
different elements.
- the same people complain about the same things for years, right here. 
For instance Tom has always said here and elsewhere he was not 
understanding the reason of two branches. Noop has always complained 
about the two branches and the release pace. It does not make their 
opinion invalid, but I'm suggesting a pattern here.
- This list is interesting, because it is one type of location. As it 
happens, my main contributions these past months to the project have 
been creating and sharing content on social media on behalf of 
LibreOffice and TDF (yes I'm the main guy behind the daily tweets). You 
would not believe how different the feedback is. True, people report 
bugs just like with anything else, but 90% of the time, the people on 
the social media are users who keep asking for new features and want 
more and more of them. There was to my knowledge, since January 2014 
exactly two people who wrote that they experienced a bug (with the newer 
branch) and were switching back to the older one. And we get feedback 
everyday from several different people, so that could give you an idea 
of the volume we're dealing here with.

What am I trying to show here?

Certainly not that people on social media are "more right" than people 
here. But that the opinions diverge with demographics, the place, the 
crowds, the kind of usage, etc. Indeed here, everytime this question 
arises, the same people will repeat the same arguments. It does not make 
their opinions unfair or inaccurate; but an echo chamber is also very 
easy to form on the Internet, esp. on a mailing list. Last but not 
least, positive feedback is rare compared to negative - here, in FOSS or 
in any customer service. I'd be shocked it we experienced the opposite 
:-)

Best,

Charles.


> Paul

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