Re: [libreoffice-users] What version?

Hi Charles,

Thanks for the info on a different feedback system generating a
different view of the topic. That was very useful, and I think should
have been mentioned *much* earlier.

It is likely the the people who mostly come to this list are the ones
with problems, so we are likely to see a higher incidence of people
wanting the more stable branch.

While that may negate my opinion that the primary download should be
switched from the less stable branch to the more stable branch, I still
feel that the best approach would be to offer both as equal choices,
with clear explanations.

Or perhaps even to do away with the one branch completely, and
concentrate more on a single branch, if the difference in stability is
so negligible, as you keep suggesting. However, I feel that the
difference is probably big enough to warrant keeping both branches, and
therefore big enough to warrant having two *equal* download choices,
*with* explanations.

But thank you for contributing this constructive information that has
helped this discussion move forward.

Paul



On Thu, 07 Aug 2014 15:07:47 +0200
"Charles-H. Schulz" <charles.schulz@documentfoundation.org> wrote:

> Le 07.08.2014 14:50, Paul a écrit :
> > On Thu, 07 Aug 2014 09:59:46 +0200
> > "Charles-H. Schulz" <charles.schulz@documentfoundation.org> wrote:
> >
> > > Le 07.08.2014 09:54, Tom Davies a écrit :
> > > > Hi :)
> > > > +1
> > > > (to James's suggestion.)
> > > > I think most people on this mailing list would probably agree
> > > > with getting
> > > > the 4.2.6.
> > >
> > > That is your own wild call and your own opinion. I don't agree with
> > > you. Many people don't agree with you. Stop saying somebody should
> > > get the version you like.
> >
> > Again, with all due respect Charles, but I have heard many people on
> > this list echo that sentiment. It seems to me like every time this
> > question comes up there are far more people recommending going for
> > the more stable branch than there are recommending going for the
> > less stable
> > branch, if there are even any of those.
> >
> > Tom's suggestion is far from a wild call, although you are of course
> > free to disagree with it.
>
> It is a wild call not because it is unreasonable (it isn't) but
> because it is peremptory.
> Yes, we can read here, on this list, that the newer branch is a
> problem. We have read it since several years but I'd like to point
> out two rather different elements.
> - the same people complain about the same things for years, right
> here. For instance Tom has always said here and elsewhere he was not 
> understanding the reason of two branches. Noop has always complained 
> about the two branches and the release pace. It does not make their 
> opinion invalid, but I'm suggesting a pattern here.
> - This list is interesting, because it is one type of location. As it 
> happens, my main contributions these past months to the project have 
> been creating and sharing content on social media on behalf of 
> LibreOffice and TDF (yes I'm the main guy behind the daily tweets).
> You would not believe how different the feedback is. True, people
> report bugs just like with anything else, but 90% of the time, the
> people on the social media are users who keep asking for new features
> and want more and more of them. There was to my knowledge, since
> January 2014 exactly two people who wrote that they experienced a bug
> (with the newer branch) and were switching back to the older one. And
> we get feedback everyday from several different people, so that could
> give you an idea of the volume we're dealing here with.
>
> What am I trying to show here?
>
> Certainly not that people on social media are "more right" than
> people here. But that the opinions diverge with demographics, the
> place, the crowds, the kind of usage, etc. Indeed here, everytime
> this question arises, the same people will repeat the same arguments.
> It does not make their opinions unfair or inaccurate; but an echo
> chamber is also very easy to form on the Internet, esp. on a mailing
> list. Last but not least, positive feedback is rare compared to
> negative - here, in FOSS or in any customer service. I'd be shocked
> it we experienced the opposite :-)
>
> Best,
>
> Charles.
>
>
> > Paul


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