I think the market share of MSO has nothing to do with the users
being idiots or not. The 90% share is caused by 3 things
2 - Not many people know about alternatives.
That's what I call ignorance. Ignorance plus unwillingness to inform
oneself to remedy that ignorance equals idiocy.
I don't have anything against idiots, as long as they don't impose
their idiocy onto me.
3 - Many IT departments in companies choose MSO because it is easily
available and they consider the support as good.
IT departments, just like "managers" "choose" (in fact, they don't
choose at all) MS because it's not them who have to do the actual
work, so they can't have a clue. And because they're too lazy and
ignorant to get some input from the information workers who have to do
the actual work.
Keep in mind that introduction of an alternative suit requires a lot
of testing in an IT department. The suit must be stable and keep
With MS products, user productivity will be minimised compared to all
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