[libreoffice-users] Re: NEEDINFO status on bugs vs. additional comments

+1 & +1

On 8/17/12 1:12 AM, Thorsten Behrens wrote:
> leif wrote:
> > Half the problem is communication.
> Very much to the point.
>
>  1) simply commenting a bug does _not_ remove NEEDINFO status - in
>     this case, only if the submitter had commented _and_ changed
>     status to NEW, the bugs wouldn't have been closed
>  2) exposing users to the technicalities of a bugtracking system
>     will frustrate people on either side, every other time
>
> As much as the version field, the status field might be confusing.
> Let's collectively learn from that, and improve things going
> forward. Sorry for the mess - but I would hate us arguing over
> spilled milk, instead of moving ahead.
>
> Thanks all for the valuable feedback,
>
> -- Thorsten


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