Hi :) If a machine appears to be dead then often you can still use it by booting up a "LiveCd session" of a Gnu&Linux distro. Here is a guide for Ubuntu https://help.ubuntu.com/community/LiveCD but the rest all work pretty much the same way too. Often the LiveCd is the same as the installer Cd. The Ubuntu ones often need you to click on the install button at the main first choice but then press the back button to get back to the choice and choose "Try it" instead. Otherwise the machine seems to hang for me. Once you are in a LiveCd session you can use the "Places" menu on the top-taskbar to find files on your hard-drive or to access the network or other storage devices. Firefox tends to automatically find your internet connection. A 'dead' Windows is an opportunity to try out something more interesting in order to recover data or fix the system. Regards from Tom :) -- View this message in context: http://nabble.documentfoundation.org/LO-3-4-3-Writer-cannot-handle-RTF-document-tp3485447p3485617.html Sent from the Users mailing list archive at Nabble.com. -- For unsubscribe instructions e-mail to: users+help@global.libreoffice.org Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://listarchives.libreoffice.org/global/users/ All messages sent to this list will be publicly archived and cannot be deleted