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On 02/02/2013 05:41 AM, Heiko Tietze wrote:
Jay Lozier wrote
I did not know the shortcut. IMHO your point is that very few if any
users will know all the keyboard shortcuts though they will know many of
them and the ones they do know are the ones they find the most useful.
Absolutely. Additionally I try to point out that expertise is a somewhat
ambiguous concept. Nevertheless, one should not omit those questions from
any survey...

In respect of Thibaut's proposal: copy/paste are well known as Ctrl+C/V even
to novices but, to anticipate more results from our icon test, the icons are
confused with each other. Should that lead to a decision to remove these
buttons completely? I don't think so, and neither Thibaut do I guess.
In my opinion, all decisions to change something should be discussed in
detail and based on data. It should be documented and referenced later.

IMHO what happened s is someone, about 30 years ago or more decided on a particular set of buttons and shortcuts to use with a GUI and it became the default. The problem is not the default is bad but we should carefully consider appropriate modifications to enhance the user experience. Many of the defaults were first used on early Mac's from the mid 80's - I was a Mac user then. Moving forward the basic design and often button selections were only modified to add new features such as spell and grammar checking. The first word processing programs (often) did not have this . And when it came out (Word Perfect?); it was a big improvement.

The original research on GUI designs was done in the 70's and it was focused on making computers more intuitive for users. I doubt the researchers would have considered their ideas the final word on the subject.

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