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Jay Lozier wrote
I did not know the shortcut. IMHO your point is that very few if any 
users will know all the keyboard shortcuts though they will know many of 
them and the ones they do know are the ones they find the most useful.

Absolutely. Additionally I try to point out that expertise is a somewhat
ambiguous concept. Nevertheless, one should not omit those questions from
any survey...

In respect of Thibaut's proposal: copy/paste are well known as Ctrl+C/V even
to novices but, to anticipate more results from our icon test, the icons are
confused with each other. Should that lead to a decision to remove these
buttons completely? I don't think so, and neither Thibaut do I guess.
In my opinion, all decisions to change something should be discussed in
detail and based on data. It should be documented and referenced later.

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