Re: [libreoffice-website] Re: jforum and mailing list integration

Hi Marc, *,

On Thu, Sep 13, 2012 at 4:28 PM, Marc Paré <marc@marcpare.com> wrote:
> Le 2012-09-13 03:53, Florian Effenberger a écrit :
> > Marc Paré wrote on 2012-09-13 05:29:
> [...]
> nature of the forums. Mailing lists users are not that concerned with the
> "bells and whistles" of forums. So, if there is a way to integrate both, I
> don't think that you will really hear of any complaints from the mailing
> list users, they will just keep working along as they did before.

There is no way to integrate both, as there is no way to change a
mailinglist message after it has been posted, while it is possible to
edit forum posts at any time.

> From my POV there is no point in having a forum, when people use it as
a mailinglist and no point in having a mailinglist that feeds the
forums. If you want a forum-style frontend to a mailinglist: nabble
does that job.

While it might be technically possible to add post mailed to the forum
as forum-post, that will open a can of worms that I prefer to keep
locked away.

Allowing mail basically means allowing anonymous/unregistered posters.
And that in turn results in either lots and lots of administrative
work moderating those post or lots of work dealing with spam.

The only usecase I see for a mail-to-forum functionality is for the
announcements/news (i.e. a "readonly feed"), but not for user-to-user
interaction.

> I am curious, if we were to keep both mailing lists and forums, would this
> tax our infrastructure negatively? Do we have enough hardware resources to
> handle it?

mailinglists don't need that much of hardware/infrastructure. And
we'll see how much load a forum generates when it starts being used.
They won't run on the same server, so the mailinglists will be save,
no matter what :-)

What I advise against though is keeping both a forum as well as a
mailinglist for the very same scope. This will just fragment the
userbase/people that could provide answers. And of course it will be
much harder to track what happens. If you need to be subscribed to the
mailinglist as well as to visit the forum to keep up-to-date on a
specific topic, then something went wrong.
Waching mailinglist for X, and the forum for Y is fine.

> We should also expect that there will be a natural shake-up of both the
> mailing lists and forums where some lists or forum categories will die a
> natural death simply for the reason that the majority of users will prefer
> one mode of communication over the other.

Björn mentioned that in his post as well: Thinking about closing down
some mailinglists and move that stuff over to the forum exclusively
might be better than trying to please everyone by keeping the
mailinglist.

ciao
Christian

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