Re: [libreoffice-users] Writer randomly fails to print

_____  

From: Malcolm Moore [mailto:st-malcolm.moore@whsg.info]
To: users@global.libreoffice.org
Cc: Jay Lozier [mailto:jslozier@gmail.com]
Sent: Tue, 23 Oct 2012 15:24:14 +0000
Subject: Re: [libreoffice-users] Writer  randomly fails to print

From: Jay Lozier [mailto:jslozier@gmail.com]
  To: users@global.libreoffice.org
  Sent: Tue, 23 Oct 2012 14:53:39 +0000
  Subject: Re: [libreoffice-users] Writer  randomly fails to print
  
  On 10/23/2012 09:20 AM, Malcolm Moore wrote:
    > As the subject says. Occasionally users find they can't
    > print. They click print and nothing happens. If they close
    > and re-open Write and re-open the document it prints OK
    >
    >
    > This is LO 3.6.1 on openSuse 12.1. The machines are set to
    > print to a single CUPS server.
    >
    >
    > As far as I can see the CUPS server never saw the print job.
    > It doesn't matter which printer they use ( students have 12
    > to choose from ). Once it happens you can't print to any printer
    > in the list.
    >
    >
    > If you have two copies of LO open you have to close them both
    > and re-open them and the document before it will print again.
    >
    >
    > Any ideas ?
    >
    >
    > Ta
    >
    >
    > Mal
    >
    >
    Mal
    
    Are they having problems printing from other programs?
    
    Are all the work stations reporting the problem?
    
    My thoughts are it is:
    
    1. An bug in LO; possibly specific to openSUSE
    
    2. A local bug in openSUSE
    
    3. the print server has a bug
    
    I have not had any random print problems with LO using Linux Mint 13 
    with a printer directly connected via USB port.
    
    Sometimes renaming the .config/libreoffice/user/3 folder clears up a lot 
    of problems. LO will regenerate a new default folder if it is missing 
    when starting up.
    
    -- 
    Jay Lozier
    jslozier@gmail.com
    
    
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  I have just got my machine to stop printing! ha !
  I have tried several other apps ( Firefox, Softmaker, Gimp )
  and they can still all print.  Calc and Impress can't.
  
  
  Mal
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More ....


When everything is OK - If I go to File/Printer Settings
It shows all of the available printers


When it stops printing going to File/Printer Settings
Just shows Generic Printer


It seems to happen it you  don't do anything in LO for
a while. 


I have also tried downgrading to 3.5.4 and it still happens
  
Mal  
  
  
  
    
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