Re: [libreoffice-users] Writer randomly fails to print

On 2012-10-24 03:59, Malcolm Moore wrote:
> _____
>
> From: Malcolm Moore [mailto:st-malcolm.moore@whsg.info]
> To: users@global.libreoffice.org
> Cc: Jay Lozier [mailto:jslozier@gmail.com]
> Sent: Tue, 23 Oct 2012 15:24:14 +0000
> Subject: Re: [libreoffice-users] Writer  randomly fails to print
>
> From: Jay Lozier [mailto:jslozier@gmail.com]
>    To: users@global.libreoffice.org
>    Sent: Tue, 23 Oct 2012 14:53:39 +0000
>    Subject: Re: [libreoffice-users] Writer  randomly fails to print
>    
>    On 10/23/2012 09:20 AM, Malcolm Moore wrote:
>      > As the subject says. Occasionally users find they can't
>      > print. They click print and nothing happens. If they close
>      > and re-open Write and re-open the document it prints OK
>      >
>      >
>      > This is LO 3.6.1 on openSuse 12.1. The machines are set to
>      > print to a single CUPS server.
>      >
>      >
>      > As far as I can see the CUPS server never saw the print job.
>      > It doesn't matter which printer they use ( students have 12
>      > to choose from ). Once it happens you can't print to any printer
>      > in the list.
>      >
>      >
>      > If you have two copies of LO open you have to close them both
>      > and re-open them and the document before it will print again.
>      >
>      >
>      > Any ideas ?
>      >
>      >
>      > Ta
>      >
>      >
>      > Mal
>      >
>      >
>      Mal
>      
>      Are they having problems printing from other programs?
>      
>      Are all the work stations reporting the problem?
>      
>      My thoughts are it is:
>      
>      1. An bug in LO; possibly specific to openSUSE
>      
>      2. A local bug in openSUSE
>      
>      3. the print server has a bug
>      
>      I have not had any random print problems with LO using Linux Mint 13
>      with a printer directly connected via USB port.
>      
>      Sometimes renaming the .config/libreoffice/user/3 folder clears up a lot
>      of problems. LO will regenerate a new default folder if it is missing
>      when starting up.
>      
>      --
>      Jay Lozier
>      jslozier@gmail.com
>      
>      
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>    
>     
>    
>    
>    I have just got my machine to stop printing! ha !
>    I have tried several other apps ( Firefox, Softmaker, Gimp )
>    and they can still all print.  Calc and Impress can't.
>    
>    
>    Mal
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> More ....
>
>
> When everything is OK - If I go to File/Printer Settings
> It shows all of the available printers
>
>
> When it stops printing going to File/Printer Settings
> Just shows Generic Printer
>
>
> It seems to happen it you  don't do anything in LO for
> a while.
>
>
> I have also tried downgrading to 3.5.4 and it still happens
>    
> Mal
Hi. If your at the stage of adding/removing LO. What if you try the 
opensuse install.
I just recently updated my 12.1s to 12.2 for a more recent LO from suse. 
The upgrade option from the DVD worked well (with some bewares).
steve

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