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On 10/23/2012 09:20 AM, Malcolm Moore wrote:
As the subject says. Occasionally users find they can't
print. They click print and nothing happens. If they close
and re-open Write and re-open the document it prints OK

This is LO 3.6.1 on openSuse 12.1. The machines are set to
print to a single CUPS server.

As far as I can see the CUPS server never saw the print job.
It doesn't matter which printer they use ( students have 12
to choose from ). Once it happens you can't print to any printer
in the list.

If you have two copies of LO open you have to close them both
and re-open them and the document before it will print again.

Any ideas ?




Are they having problems printing from other programs?

Are all the work stations reporting the problem?

My thoughts are it is:

1. An bug in LO; possibly specific to openSUSE

2. A local bug in openSUSE

3. the print server has a bug

I have not had any random print problems with LO using Linux Mint 13 with a printer directly connected via USB port.

Sometimes renaming the .config/libreoffice/user/3 folder clears up a lot of problems. LO will regenerate a new default folder if it is missing when starting up.

Jay Lozier

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