Re: [libreoffice-users] Writer randomly fails to print

From: Jay Lozier [mailto:jslozier@gmail.com]
To: users@global.libreoffice.org
Sent: Tue, 23 Oct 2012 14:53:39 +0000
Subject: Re: [libreoffice-users] Writer  randomly fails to print

On 10/23/2012 09:20 AM, Malcolm Moore wrote:
  > As the subject says. Occasionally users find they can't
  > print. They click print and nothing happens. If they close
  > and re-open Write and re-open the document it prints OK
  >
  >
  > This is LO 3.6.1 on openSuse 12.1. The machines are set to
  > print to a single CUPS server.
  >
  >
  > As far as I can see the CUPS server never saw the print job.
  > It doesn't matter which printer they use ( students have 12
  > to choose from ). Once it happens you can't print to any printer
  > in the list.
  >
  >
  > If you have two copies of LO open you have to close them both
  > and re-open them and the document before it will print again.
  >
  >
  > Any ideas ?
  >
  >
  > Ta
  >
  >
  > Mal
  >
  >
  Mal
  
  Are they having problems printing from other programs?
  
  Are all the work stations reporting the problem?
  
  My thoughts are it is:
  
  1. An bug in LO; possibly specific to openSUSE
  
  2. A local bug in openSUSE
  
  3. the print server has a bug
  
  I have not had any random print problems with LO using Linux Mint 13 
  with a printer directly connected via USB port.
  
  Sometimes renaming the .config/libreoffice/user/3 folder clears up a lot 
  of problems. LO will regenerate a new default folder if it is missing 
  when starting up.
  
  -- 
  Jay Lozier
  jslozier@gmail.com
  
  
  -- 
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I have just got my machine to stop printing! ha !
I have tried several other apps ( Firefox, Softmaker, Gimp )
and they can still all print.  Calc and Impress can't.


Mal
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