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Hi :)
Most studies about desktop users are funded  by MS.  It's pretty rare to see one that mentions 
OpenSource at all.  Mysteriously, the ones that get published tend to favour MS, so it's really 
quite amazing to find one that might be independent and might even discover some truths.  So, I 
think anyone that can take the survey might well be helping both us and the people doing the 

It doesn't take long to complete the survey and it can be done in chunks quite easily.  I think we 
should support it so i am forwarding it to another couple of lists.  It's interesting that their 
definition of 'newcomer' (they mean someone in LO around 2 years or less) covers just about 
everyone using LO.  I wasn't in but i get the impression that there are significant 
differences in infrastructure, attitudes and approach.  Also their definition of "member" is a lot 
more open than TDF's so if 
you are not officially a member then you can probably still fill it in.  

Regards from
Tom Davies  

----- Forwarded Message -----
From: kevouze <>
Sent: Thursday, 18 October 2012, 0:48
Subject: [libreoffice-users] RE: Survey about newcomer experience for LibreOffice project 

Thanks, Tom.
I have used LimeSurvey to design the survey and it is indeed under a GPL license. For those who 
want to save the survey and carry on some time later, you just have to click on the ‘Resume later’ 
button and you will get a popup asking you to enter your email address (don’t worry, I am not 
saving the email addresses, it is all happening within LimeSurvey and I have no control). You will 
then be sent an email giving you a link which when clicked will take you exactly where you had 
left the survey.

I thought it was some convenient feature for those who are pretty  busy and cannot dedicate 20 
minutes in one go.

Please everyone, do not hesitate to give me any feedback about survey. Feedback is always good!


From: Tom Davies 
Sent: Thursday, 18 October 2012 12:39 p.m.
To: Kevin Carillo
Subject: RE: Survey about newcomer experience for LibreOffice project contributors

Hi :)
The survey software is apparently released under a GPL licence and you can save the survey at any 
point and then carry on later.  It doesn't need to take much time although i can imagine a few 
people agonising over non-Yes/No questions.  It's multiple choice so just whizz through and then 
maybe glance over the page and make corrections

It seems like a good thing to do but it's a free choice
Regards from
Tom :)

--- On Wed, 17/10/12, Kevin Carillo <[hidden email]>
Date: Wednesday, 17 October, 2012, 22:11

Thanks for those who have already taken part in the survey.

It has been brought to my attention that several questions refer to the notion of membership 
within the LibreOffice community. By membership I am not asking about TDF membership, instead I am 
referring to the point when you began contributing to the LibreOffice software project 
(developing, reporting bugs, writing documentation, etc...). TDF members however fully qualify for 
taking part in the survey. It will be interesting to compare both types of newcomer experience.

However, regular users are not included. I am definitely not saying that LibreOffice users are not 
important for the community (since LibO would not exist without its users) but simply that the 
survey targets the experience of new contributors when joining the LibO project. It encompasses 
the tasks they had to undertake to learn how to contribute as well as the interactions with other 
community members while learning about how to contribute to the software project.

Potential survey participants shall have joined the LibO community within the last 2 years. LibO 
celebrated its 2-year birthday recently, and you may argue that everyone in LibO then joined 
within the last 2 years. The survey applies to people who joined the LibO community since it was 
created but who were not previously involved in the OpenOffice project.

The survey description has been updated to clarify both aspects.

For those who are at the LibO conference right now, have fun!

Kevin (kevouze on irc)

From: Tom Davies 
Sent: Thursday, 18 October 2012 5:21 a.m.
To: Joel Madero
Cc: Kevin Carillo; 
Subject: Re: [libreoffice-users] Survey about newcomer experience for LibreOffice project 

Hi :)
Hmmm, i still haven't looked but would be very disappointed if it really is only official members. 
However fast the application membership process is it's unlikely to ever meet demand.  I'm hoping 
for a bit of a "snowball effect" = as more people become members it becomes faster to process the 

I'm not an official member either and even amongst those that contribute a lot only a tiny 
percentage are officially members.  It seems likely that i might even be thrown off the lists soon 
due to a few disagreements i am currently having with the BoD.  I'm often in that position so it's 
unlikely i would ever be allowed to be a member!  On the other hand some in the BoD applaud me :)  
Regards from
Tom :)

From: Joel Madero 

Just to clarify, is this only for official members? There is a difference
between the main community and official members of TDF. Most people are not
official members, there's a long process that has some requirements to it.
I started the survey and stopped when I cam across Question #5, I'm not an
official member of TDF.

Please clarify and we'll move forward. Thanks!


On Wed, Oct 17, 2012 at 3:34 AM, Tom Davies 

Hi :)
So, pretty much everyone in LO then! :)  Even people that worked in OOo
for a decade and Star Office before that are likely to have been in LO for
2 years and a couple of weeks.  LO celebrated it's 2nd birthday just a
couple of weeks ago.  So everyone is eligible :)
Regards from
Tom :)

From: kevouze 

I am currently  conducting a survey that looks at the influence of
experience on contributor behavior and performance in Free/Open Source
Software communities.

If you have joined the LibreOffice community within the last 2 years, I
would like to invite you to complete the survey. I am interested in
from people who are either technical or non-technical contributors, and
have had either positive or negative newcomer experiences.

The survey is available  HERE
It will be available until Monday, 29 October, 2012.

The data you provide will help understand the experience of newcomers
the LibreOffice community. It will also be used to refine the survey
it is later administered to contributors from other FOSS projects.

This survey is anonymous, and no information that would identify you is
being collected. The School of Information Management Human Ethics
has approved this research project.

If you know members of the LibreOffice community who you think would be
interested in completing it, please do not hesitate to let them know about
this research.

I will post news about my progress with this research, and the results on


Kevin Carillo
PhD candidate
School of Information Management
Victoria University of Wellington, New Zealand

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Kevin Carillo

School of Information Management
Victoria University of Wellington
PO Box 600, Wellington NEW ZEALAND<><>
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