Re: [libreoffice-users] Writer randomly fails to print

I am now convinced that this is bug 50784 If I change the client timeout
on the CUPS server the amount of time it takes before LO stops printing
exactly matches. In the end I have made my timeout 5400 which is 90
mins which since we are a school is OK. It's a bit of a nasty hack but
it seems to work. 


M
  _____  

From: Steve Edmonds [mailto:steve.edmonds@ptglobal.com]
To: Malcolm Moore [mailto:st-malcolm.moore@whsg.info]
Cc: users@global.libreoffice.org
Sent: Wed, 24 Oct 2012 00:41:23 +0000
Subject: Re: [libreoffice-users] Writer  randomly fails to print

Hi.
  Are these PCs by any chance wireless or have power saving activated.
  I think I saw this once on my mac when it went to sleep, powered the 
  wireless down and when it woke up the printers were gone in LO.
  Can't be sure as it was a while ago.
  Steve
  
  On 2012-10-24 07:50, Malcolm Moore wrote:
  > Some more experimentation led me to believe it's not random,
  > it's time related .... I am now minded to believe it's bug 50784
  > which is posted against version 3.5.2
  >
  > I will investigate more tomorrow and if it is as I fear, and the bug
  > continues into 3.5.4 and 3.6.1.  I will add a note to that bug report
  >
  > Many thanks to everyone
  >
  > M
  >
  >    _____
  >
  > From: Steve Edmonds [mailto:steve.edmonds@ptglobal.com]
  > To: Malcolm Moore [mailto:st-malcolm.moore@whsg.info]
  > Cc: users@global.libreoffice.org
  > Sent: Tue, 23 Oct 2012 18:30:06 +0000
  > Subject: Re: [libreoffice-users] Writer  randomly fails to print
  >
  >
  >    On 2012-10-24 03:59, Malcolm Moore wrote:
  >    > _____
  >    >
  >    > From: Malcolm Moore [mailto:st-malcolm.moore@whsg.info]
  >    > To: users@global.libreoffice.org
  >    > Cc: Jay Lozier [mailto:jslozier@gmail.com]
  >    > Sent: Tue, 23 Oct 2012 15:24:14 +0000
  >    > Subject: Re: [libreoffice-users] Writer  randomly fails to print
  >    >
  >    > From: Jay Lozier [mailto:jslozier@gmail.com]
  >    >    To: users@global.libreoffice.org
  >    >    Sent: Tue, 23 Oct 2012 14:53:39 +0000
  >    >    Subject: Re: [libreoffice-users] Writer  randomly fails to print
  >    >
  >    >    On 10/23/2012 09:20 AM, Malcolm Moore wrote:
  >    >      > As the subject says. Occasionally users find they can't
  >    >      > print. They click print and nothing happens. If they close
  >    >      > and re-open Write and re-open the document it prints OK
  >    >      >
  >    >      >
  >    >      > This is LO 3.6.1 on openSuse 12.1. The machines are set to
  >    >      > print to a single CUPS server.
  >    >      >
  >    >      >
  >    >      > As far as I can see the CUPS server never saw the print job.
  >    >      > It doesn't matter which printer they use ( students have 12
  >    >      > to choose from ). Once it happens you can't print to any printer
  >    >      > in the list.
  >    >      >
  >    >      >
  >    >      > If you have two copies of LO open you have to close them both
  >    >      > and re-open them and the document before it will print again.
  >    >      >
  >    >      >
  >    >      > Any ideas ?
  >    >      >
  >    >      >
  >    >      > Ta
  >    >      >
  >    >      >
  >    >      > Mal
  >    >      >
  >    >      >
  >    >      Mal
  >    >
  >    >      Are they having problems printing from other programs?
  >    >
  >    >      Are all the work stations reporting the problem?
  >    >
  >    >      My thoughts are it is:
  >    >
  >    >      1. An bug in LO; possibly specific to openSUSE
  >    >
  >    >      2. A local bug in openSUSE
  >    >
  >    >      3. the print server has a bug
  >    >
  >    >      I have not had any random print problems with LO using Linux Mint 13
  >    >      with a printer directly connected via USB port.
  >    >
  >    >      Sometimes renaming the .config/libreoffice/user/3 folder clears up a lot
  >    >      of problems. LO will regenerate a new default folder if it is missing
  >    >      when starting up.
  >    >
  >    >      --
  >    >      Jay Lozier
  >    >      jslozier@gmail.com
  >    >
  >    >
  >    >      --
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  >    >
  >    >
  >    >
  >    >
  >    >    I have just got my machine to stop printing! ha !
  >    >    I have tried several other apps ( Firefox, Softmaker, Gimp )
  >    >    and they can still all print.  Calc and Impress can't.
  >    >
  >    >
  >    >    Mal
  >    >    --
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  >    >
  >    > More ....
  >    >
  >    >
  >    > When everything is OK - If I go to File/Printer Settings
  >    > It shows all of the available printers
  >    >
  >    >
  >    > When it stops printing going to File/Printer Settings
  >    > Just shows Generic Printer
  >    >
  >    >
  >    > It seems to happen it you  don't do anything in LO for
  >    > a while.
  >    >
  >    >
  >    > I have also tried downgrading to 3.5.4 and it still happens
  >    >
  >    > Mal
  >    Hi. If your at the stage of adding/removing LO. What if you try the
  >    opensuse install.
  >    I just recently updated my 12.1s to 12.2 for a more recent LO from suse.
  >    The upgrade option from the DVD worked well (with some bewares).
  >    steve
  >    
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  >      
  
  
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