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Am 15.08.2012 08:03, Thomas Taylor wrote:

Hi Andreas,
I am not trying to be critical but for the last 2-3 releases no email
message was received about "NEED INFO".  That had been done in earlier
releases.  Is there a malfunction in the bug reporting system?  My
programming days are many years behind but it seems to me an automated
tracking system should send a message to the reporter when additional
information is needed.  Then if a response is not received within a
specified time-frame the report could be downgraded or closed.

Thanks, Tom

Sorry, I have no idea how to make my bug reports any clearer. Only on very rare occasions I've had this kind of problem with the QA. One of my NEEDINFO issues has been fixed after I added a document for a most obvious bug ("most obvous" means: apply built-in feature with options and see).
Some other guy could not copy and run a Basic snippet (facepalm).
I recognize that some other bug is intended (implicit conversion of ambiguous strings). I recognize that *any* new feature from anybody is embraced even when it comes without documentation, without API, without reason, let alone specification. I recognize that there are plenty of resources for proprietary file formats and unapproachable VBA compatibility.

This software is like a sandheap where some people pile up more material while others inject water. To the outside world everything looks great so far ...

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