Re: [libreoffice-users] Re: Excuse me, but your opinion is simply unimportant. Start over and you can expect more of the same.

On Tue, 14 Aug 2012 22:13:01 +0200
Andreas Säger <villeroy@t-online.de> wrote:

> Am 14.08.2012 20:48, Marc Grober wrote:
> > This (see the quote below) is simply unacceptable. In fact, with
> > respect to the bug on which I received this little gem quite a few
> > people had been at pains to clearly identify the problem and the
> > potential solution, and neither having changed at all, there had
> > been no changes to the bug report save angry responses everytime
> > someone tried to close it because it had not been updated. What is
> > Florian really saying?  It would appear to be either that the
> > product is SOOOOO buggy we have decided to ignore all the bug
> > reports OR that users are SOOOO stupid that we are going to ignore
> > all bug reports....  Thank you, Florian, for the vote of confidence.
>
> +1
>
> Today I got 16 such mails.
>
> LibreOffice is out of control. Everybody is free to fix things that
> are not broken. Like the "supporters" on this list, the QA testers do
> not know the software, let alone any new "features" added without 
> specification nor investigation on side effects. Some of the QA
> people are not even able to run a macro to check out an issue.
>
> I'm going to upgrade all our production systems to AOO 3.4.1 which
> works as expected with all the features I need.

Hi Andreas,
I am not trying to be critical but for the last 2-3 releases no email
message was received about "NEED INFO".  That had been done in earlier
releases.  Is there a malfunction in the bug reporting system?  My
programming days are many years behind but it seems to me an automated
tracking system should send a message to the reporter when additional
information is needed.  Then if a response is not received within a
specified time-frame the report could be downgraded or closed.

Thanks, Tom

-- 
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