Re: [libreoffice-users] Question

** Reply to message from Sigrid Carrera <sigrid.carrera@googlemail.com> on
Fri, 4 Feb 2011 10:23:24 +0100

> Hi, 
>
> Cliff, you "hijacked" a thread (meaning replying to an email and only
> changing the subject). Please ask new questions in a new thread (by composing
> a new message and not replying). 
>
> Your email appears in a different thread in my mail client. So you might get
> less responses to your question. 
>
> Thanks. 
>
> On Thu, 3 Feb 2011 19:52:15 -0600
> "Cliff Scott" <ke6kzj@qsl.net> wrote:
>
> > Greetings everyone,
> >
> > I've used OOo for a number of years. Today I installed LibreOffice to see how
> > it did. So far so good, but one glitch that maybe someone can help me with.
> >
> > After the install on WinXP I ran the Help files installer supposedly
> > successfully. My problem is that I cannot for the life of me figure out how
> > to get the offline help to work. F1 or the Help menu always brings up the
> > online help. I am not always connected to the Internet so getting the offline
> > help working is important to me. I've spent quite a bit of time searching for
> > answers online, but with no joy. Have I just overlooked something simple?
> > Thanks for any help anyone can give.
>
> Which version did you install? Did you also install the corresponding
> language pack? If I remember correctly, you have to install
>
> 1. software package
> 2. language package
> 3. help package
>
> In this order. 
>
> I agree, that this is unfortunate. I don't know, if this is well explained on
> the download page or not. If not, it should be added there, so that the user
> doesn't get a "surprise" of a not working local help. 

Thanks for our response Sigrid. I did indeed hijack a thread not knowing it
would make any difference at all. I'll take your suggestion regarding
starting a new thread in the future.

I downloaded and installed the LibreOffice 3.3 US English Multi version, i.e.
not the universal one will all the other languages. I started LO then
realized that the help went online and remembered that I had to install the
help package. I closed LO installed the help package and tried again, but it
still goes directly to the online help. I even restarted the computer.
Finally I ran the setup from the help directory and told it to check
everything which it did, but still no help. I wonder if the problem was
running LO before installing help. Maybe I should uninstall everything and
reinstall and see if it helps.

Cliff

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