Re: [libreoffice-marketing] Re: Engaging Users?

Hi,
All in all its about engaging users to join the community. First thing to
do is to welcome every one who downloads the binaries as actually being
part of the community. "Its our product, and if you join us, its also your
product".

Secondly we must ensure that users are actually embraced by the community
when they join. Open source communities (including ours) often sees only
contributors as "members". So how can we embrace users better? Should we
gather all user focused material on one page (if not already done) like
documentation, askbot, user mailing list etc?

How can we extend the community to better embrace average users?

If we can make users feel that they are part of the community we can easier
encourage them to contribute.


Cheers,
Leif


2013/10/21 Charles-H. Schulz <charles.schulz@documentfoundation.org>

> Le Sun, 20 Oct 2013 18:20:59 -0400,
> Marc Paré <marc@marcpare.com> a écrit :
>
> > Hi Charles,
> >
> > Le 2013-10-20 10:02, Charles-H. Schulz a écrit :
> > > Hi,
> > >
> > > I wanted to discuss an idea that's been floating around for some
> > > time; credits come to Ubuntu and Bjoern for having had something
> > > like this since a few years already. In just  a few words, do you
> > > think we could design a process (that would probably go through the
> > > website of course) where we could enroll users (defined as people
> > > visiting libreoffice.org to download LibreOffice) to join any team,
> > > such as marketing, QA, docs, etc?
> > >
> > > How  do you think this could work? Is it desirable?
> > >
> > > Thanks,
> >
> > Yes! Definitely! At download time is the best time while people are
> > waiting for the download to complete. We should be careful to not
> > take the spotlight away from the request for donations (apparently
> > that is really working out), but, if we could add one other request
> > page or somehow integrate it with the donations page, we could ask if
> > the user would be interested in helping out with our community.
> >
> > I am also a firm believer in telling people that we are really
> > looking for help with the project and that any type of help is
> > welcome and for any amount of time they may have to contribute,
> > whether 5 minutes a day/week etc.
> >
> > BTW ... with respect to including this at the installation point of
> > LibreOffice, we had already discussed this, but the final decision
> > was that people did not want to be disturbed by requests when the
> > software was being installed. That is why there is no polling done at
> > the point of installation as it was done previously with OOo.
> >
> > But, at the download point, where people stare at the computer screen
> > waiting for the download to complete, yes, this is a good place to
> > ask if people would be interested in joining our communities.
>
>
> Moving on in the discussion, it seems many people here agree with the
> idea of engaging users, pretty much at the download phase or at least
> in a consistent way through website content.
>
> Now let me ask the "What" question, after we sort of figured out the
> "if" and the "how" parts. This would mean: what do we tell users? Do we
> tell them there's a community behind LibreOffice (good point Zeki, many
> people are not aware of that, which in a sense is flattering) or do we
> give them clear pointers to the various tasks, roles and teams of our
> project?
>
> Best,
> --
> Charles-H. Schulz
> Co-founder & Director, The Document Foundation,
> Kurfürstendamm 188, 10707 Berlin
> Gemeinnützige rechtsfähige Stiftung des bürgerlichen Rechts
> Legal details: http://www.documentfoundation.org/imprint
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>
>
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