Hi Nik,
Am 06.06.2011 18:37, schrieb Nik:
Hi all,
This is probably not going to go down well with those who have submitted
proposals for this task already, but I think we should re-evaluate
whether some sort of adopt-o-meter will actually /clarify/ things for
users. While the proposals so far were good, I think I understood them
only because I knew of the request for them to be made. As a /user/,
these visual elements are actually quite confusing;
If you put a scale in, does that mean I can either have Stability or
Features but not both? How am I going to decide what that even means for
me if I haven't used the software yet?
Why is 3.3.2 mentioned twice on some scales, does that make it superior
to 3.4.0?
What IS an early adopter? is it someone who downloads in the next few
months? is this a new office suite?
Does red/orange suggest that this isn't safe software? Does it indicate
higher processing/resource demands?
I haven't been to the downloads page for a while, after heading there I
realised most of the problem was the way it is presented.
it is *VERY* user-*un*friendly;
- How are beginner-users supposed to know what "x86" means?
- Why is there no emphasis on the actual software download link as
opposed to the language/help packs?
- What is with the COMPLETE AND UTTER LACK OF A *DOWNLOAD BUTTON* on
this "downloads" page?
By comparison, there is no confusion about what to press when you head
to Mozilla[1], Ubuntu[2], Google[3] or even Microsoft's[4] sites;
[1] http://www.mozilla.com/en-US/firefox/fx/
[2] http://www.ubuntu.com/download/ubuntu/download
[3] http://sketchup.google.com/intl/en/download/index.html
[4]
http://www7.buyoffice.microsoft.com/asia/product.aspx?sku=10234643&cache=793687343&culture=en-AU
I think the cryptic filename-links need to go and the page just needs
emphasis placed on the right details.
It's useless to just say this, so I've made a mock-up of a preferable
state for the downloads page;
http://wiki.documentfoundation.org/File:PROP_DownloadsPage_110606NS.jpg
I don't know how possible that is to implement, but I'm happy to cough
up the images of someone is willing.
Your mockup is too important to hide it under this thread.
We should make an own thread for this and invide the website-ml for
discussion.
But essentially, I honestly don't think the Adopt-o-meter graphics are
helping things right now.
I think users just need to see a big fat friendly green download button
with all the affordances they've come to expect.
I think the adopt-a-meter is essentially marketing-jazz on what is
essentially Usability-turf. Just my opinion though.
-Nik
PS. I realised my mock-up doesn't have download-size listed anywhere, my
bad.
k-j
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