Re: [libreoffice-website] Page to list LibreOffice Certified Developers

On 03/14/2013 02:40 AM, Italo Vignoli wrote:
> We are a not for profit entity, and we cannot engage in a commercial 
> activity. Our objective is to develop an ecosystem of third parties 
> able to sell value added services.

Of course of course. What I meant was allow certified developers to 
offer individual/hourly or per bug prices on the certified page IF a 
user seems to want options. I fully agree and understand that our 
philosophy is that we fix things for free - but with that comes time 
delays and in some cases I think we can all admit that some enhancements 
just will never get done (look on FDO at the # of them). If a user seems 
to be hinting or directly stating "I WILL PAY FOR THIS!" or they are 
just getting irritated at slow progress, I think pointing them to a 
certified developer list where hourly cost is up there. Some independent 
developers may sooner or later join and "mostly fix for free" but 
occasionally tackle a bug that only a small amount of people want but 
are willing to pay for. For these bugs that will likely be years if ever 
to fix the more options the better, in general the options are:

1. Fix it yourself, code is there, just hack it
2. Make friends with a developer and beg
3. Try to convince the community that it's really important so a 
developer picks it up themselves
4. /Hire a developer (certified page) -- IMO we need to add this
   +Included in this is the micro funding site(s) which seem to be 
gaining popularity


/Best,
Joel

In other words I just meant expanding certified developers to mean more 
than corporate support.

Best,
Joel


> --
> Italo Vignoli
> Mobile +39.348.5653829
> Email italo.vignoli@gmail.com
>
> On Thursday 14 March 2013 at 01:58, Joel Madero wrote:
>
> > This is from my phone so it will be short. I think individual support 
> > should be considered on am hourly basis would be nice to direct high 
> > demand users to a page where they csm get a quote for their fix of 
> > they are unhappy with slow progress for minor bugs or enhancement 
> > requests.
> >
> > Just my thoughts.
> >
> > Best,
> > Joel
> >
> > On Mar 13, 2013 1:07 PM, "Italo Vignoli" <italo.vignoli@gmail.com 
> > <mailto:italo.vignoli@gmail.com>> wrote:
> > > Il 13/03/2013 20:45, Immanuel Giulea ha scritto:
> > >
> > > > The description page 
> > > > (http://www.documentfoundation.org/certification/) is
> > > > rather vague for requirements in each category.
> > >
> > > This is an area where we must improve, although the process is quite 
> > > clear for developers where certification is based on a peer review 
> > > (which means that you are certified by your peers, based on your 
> > > contributions).
> > >
> > > > If we want to grow our community, there should be training done. A 
> > > > training
> > > > session happened last month. Was the trainer certified? I have no 
> > > > idea, but
> > > > probably not.
> > >
> > > We do not have certified trainers yet, although we have many 
> > > trainers in many countries. They will be able to apply for 
> > > certification, which will be probably based on a peer review (we are 
> > > still discussing this subject, but peer review is probably the best 
> > > way for TDF).
> > >
> > > > Companies are not necessarily using certified migration professional.
> > > > The same logic applies for L1 and L2 support.
> > >
> > > Same as above, we do not have certified migration and certified 
> > > support professionals yet. The project is quite young (just over two 
> > > years) and this is the first certification program coming from an 
> > > independent not for profit foundation.
> > >
> > > Any help in this area is welcome.
> > >
> > > --
> > > Italo Vignoli - italo.vignoli@gmail.com <mailto:italo.vignoli@gmail.com>
> > > mob +39.348.5653829 <tel:%2B39.348.5653829> - VoIP 
> > > 5316436@messagenet.it <mailto:5316436@messagenet.it>
> > > skype italovignoli - gtalk italo.vignoli@gmail.com 
> > > <mailto:italo.vignoli@gmail.com>


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