[libreoffice-website] Re: [tdf-discuss] FreeDesktop Bugzilla

Le 2010-11-15 06:12, Alexander Thurgood a écrit :
> Hi Marc,
>
> Le 15/11/10 11:57, Marc Paré a écrit :
>
> > Ahh! Great idea! Although, this sounds more like a user-help question.
> > We would then have to be concerned about spammers, nasties etc.
> > uploading files to the Website for nothing. I guess we would have to
> > make sure that there were conditions preventing this.
>
> Judging from the recent spamming I've had on my OOo user account on the
> bugs I'd raised or been involved with in the past, I would say that even
> IssueZilla is fallible to those kind of attacks (admittedly it doesn't
> use captcha or anything like that (or at least it didn't when I signed
> all those years ago :-)). In the past week, at least 5 of the bug issues
> I worked on / raised as QA and which had been resolved (some of them
> many years ago) have been the subject of attempted virus/trojan
> attachment attacks. Any system that might be put in place for LibO would
> have to, if possible, try and avoid that pitfall for the people being
> notified by new submissions. OK, I'm wary enough not to use a mail
> reader that automatically opens attachments, nor do I go around clicking
> on them willy-nilly, but even so, there is still the potential for harm.
>
>
> > Were you part of the long discussion on bug-submission and some (like
> > myself) recommending a mentor/helper helping users submitting bugs? This
> > would almost seem alike. In this case, the user would send the file to
> > the mentor/helper for an initial look at the problem. If the
> > mentor/helper could not solve the problem with his resoureces (some
> > other helpers could be asked to look at the file), then either the
> > mentor/helper or the user would submit the bug. This may be a better way
> > of accomplishing your suggestion and avoids the potential trouble with
> > users flooding the website space with large amounts of files (read
> > spammers). At least the user-mentor/helper scenario would be more
> > intimate (the user would have a real person attached to his problem) and
> > the file upload would only go to the mentor/helper.
>
> We had a similar system in the N-L French group, because most of the
> French users didn't want to, or simply couldn't, get to grips with
> having to fill in bug reports in English on the IssueZilla site. I
> personally think that that system worked rather well : the user would
> submit a bug to other users on the N-L list, those who understood IZ/IT
> would test to try and reproduce and confirm, and then if confirmed,
> would submit the issue. So yes, I can see that a similar sort of
> procedure would work here with LibO. But like I said, this was sort of
> self-organised from within the Native Lang group.
>
>
> Alex
I would be on-side if there was a proposition to formalize this on all 
localisation groups. It only makes even more sense now.

Marc





--
E-mail to website+help@libreoffice.org for instructions on how to unsubscribe
List archives are available at http://www.libreoffice.org/lists/website/
All messages you send to this list will be publicly archived and cannot be deleted