Re: [libreoffice-users] Asking LibreOffice Tech Support Team for information and assistance on your LibreOffice app

1 Is LibreOffice compatible with my old OpenOffice.org
* YES

2 If it is compatible, I am asking your technical support team to migrate
my existing OpenOffice.org customer data to Libre Office. I will email the
compressed zip files and I am willing to pay for these services.
* There is no "technical support team" as OpenOffice and LibreOffice are
volunteer projects. HOWEVER, vendors knowledgeable in LibreOffice do offer
support services. Refer to the LibreOffice Professional Support web page,
https://www.libreoffice.org/get-help/professional-support/

3 According to the literature I read LibreOffice is free. However om my
Imac LibreOffice is described as an open Source Office Suite and it costs
$8.99. I rather pay the $8.99 to make sure is recognized by Imac
* Per A Venturoli's answer, if you download directly from the LibreOffice
site, https://www.libreoffice.org/download/download-libreoffice/, there is
no charge for the product.

4 Because my computer knowledge is very limited, attempting to migrate my
old OpenOffice.org customer data to the new LibreOffice will be a disaster
and will only complicate and delay resolving this issue and i will continue
to lose jobs.
* It's smart that you're cautious about your data. Given your evaluation of
your skills and need to get quotes out to continue doing business I
strongly suggest referring to the LibreOffice professional support link
provided in #2.

On Thu, Feb 13, 2025 at 4:38 AM D RIGHT TEMP HEATING & AIR <
enrique@drighttemp.com> wrote:

> Dear sir/Madam
>
> I am an owner/operator of a small heating and air conditioning business. I
> only have one employee and no secretary. i am a one man shop.
> For the past fifteen years plus, I have been using OpenOffice.org in
> conjunction with Billings for preparing my HVAC proposals. Approximately
> two weeks ago both programs stopped working. I found out both programs are
> no longer supported and cannot be updated.
> Approximately one week ago I contacted Apple support since my computer is
> an I mac. Apple support recommended I upgrade the operating system from
> Mojave to Ventura and told me this should fix the problem. The operating
> system was upgraded but the issue with both apps was not resolved. I
> contacted Apple support again and they did not offer assistance or options
> to resolve the issue.
> In the meantime,  I have several customers waiting for the proposals for
> HVAC equipment replacement and I am losing those potential customers every
> day because I cannot provide them with the promised job proposals.
> Upon searching the internet, I found BillingsPro who created their program
> very similar to my Billings app. I contacted their technical support and
> they offered to migrate my existing Billings customer data to their
> BillingsPro app for a fee of $25.00. They gave me instructions on how to
> compress my billings files. I submitted the compressed files and they were
> able to migrate my exiting customer data from the old Billings to the
> present Billings Pro.
>
> Upon further searching the internet I found LibreOffice. The information
> contained state LibreOffice was developed very similar to the old
> OpenOffice .org app. Please keep in mind my computer knowledge is very
> limited. My questions to you are:
>
> 1 Is LibreOffice compatible with my old OpenOffice.org
> 2 If it is compatible, I am asking your technical support team to migrate
> my existing OpenOffice.org customer data to Libre Office. I will email the
> compressed zip files and I am willing to pay for these services.
> 3 According to the literature I read LibreOffice is free. However om my
> Imac LibreOffice is described as an open Source Office Suite and it costs
> $8.99. I rather pay the $8.99 to make sure is recognized by Imac
> 4 Because my computer knowledge is very limited, attempting to migrate my
> old OpenOffice.org customer data to the new LibreOffice will be a disaster
> and will only complicate and delay resolving this issue and i will continue
> to lose jobs.
>
> Your assistance and prompt response will be greatly appreciated. You are
> welcome to contact me via email or via phone. My business and cell phone
> numbers are listed below,
>
>
> Enrique W Martinez
> D Right Temp Heating & Air
> License #970437
>
> 831-475-1785 Main
> 831-246-0252 Cell
> enrique@drighttemp.com
>
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-- 
Alan Boba
CISSP, CCENT, ITIL v3 Foundations 2011

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