[libreoffice-users] Asking LibreOffice Tech Support Team for information and assistance on your LibreOffice app

Dear sir/Madam

I am an owner/operator of a small heating and air conditioning business. I only have one employee 
and no secretary. i am a one man shop.
For the past fifteen years plus, I have been using OpenOffice.org in conjunction with Billings for 
preparing my HVAC proposals. Approximately two weeks ago both programs stopped working. I found out 
both programs are no longer supported and cannot be updated.
Approximately one week ago I contacted Apple support since my computer is an I mac. Apple support 
recommended I upgrade the operating system from Mojave to Ventura and told me this should fix the 
problem. The operating system was upgraded but the issue with both apps was not resolved. I 
contacted Apple support again and they did not offer assistance or options to resolve the issue.
In the meantime,  I have several customers waiting for the proposals for HVAC equipment replacement 
and I am losing those potential customers every day because I cannot provide them with the promised 
job proposals.
Upon searching the internet, I found BillingsPro who created their program very similar to my 
Billings app. I contacted their technical support and they offered to migrate my existing Billings 
customer data to their BillingsPro app for a fee of $25.00. They gave me instructions on how to 
compress my billings files. I submitted the compressed files and they were able to migrate my 
exiting customer data from the old Billings to the present Billings Pro.

Upon further searching the internet I found LibreOffice. The information contained state 
LibreOffice was developed very similar to the old OpenOffice .org app. Please keep in mind my 
computer knowledge is very limited. My questions to you are:

1     Is LibreOffice compatible with my old OpenOffice.org
2     If it is compatible, I am asking your technical support team to migrate my existing 
OpenOffice.org customer data to Libre Office. I will email the compressed zip files and I am 
willing to pay for       these services.
3     According to the literature I read LibreOffice is free. However om my Imac LibreOffice is 
described as an open Source Office Suite and it costs $8.99. I rather pay the $8.99 to make sure is 
      recognized by Imac
4     Because my computer knowledge is very limited, attempting to migrate my old OpenOffice.org 
customer data to the new LibreOffice will be a disaster and will only complicate and delay       
resolving this issue and i will continue to lose jobs.

Your assistance and prompt response will be greatly appreciated. You are welcome to contact me via 
email or via phone. My business and cell phone numbers are listed below,


Enrique W Martinez
D Right Temp Heating & Air
License #970437

831-475-1785 Main
831-246-0252 Cell
enrique@drighttemp.com

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