Re: [libreoffice-users] Asking LibreOffice Tech Support Team for information and assistance on your LibreOffice app

Understand. I know almost nothing at all about Mac computers, but, I was not aware that you had to 
pay for any version of LibreOffice. 

Both libre office and open office came from the same place and are very much compatible. So if you 
are able to install LibreOffice no. Should just be able to keep working as usual. 

https://www.libreoffice.org/get-help/install-howto/macos/

My best guess is that if you're not finding a free version of LibreOffice that your computer is 
very old and no longer supported, but every part of that is speculation.

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On Feb 13, 2025, 4:38 AM, at 4:38 AM, D RIGHT TEMP HEATING & AIR <enrique@drighttemp.com> wrote:
> Dear sir/Madam
>
> I am an owner/operator of a small heating and air conditioning
> business. I only have one employee and no secretary. i am a one man
> shop.
> For the past fifteen years plus, I have been using OpenOffice.org in
> conjunction with Billings for preparing my HVAC proposals.
> Approximately two weeks ago both programs stopped working. I found out
> both programs are no longer supported and cannot be updated.
> Approximately one week ago I contacted Apple support since my computer
> is an I mac. Apple support recommended I upgrade the operating system
> from Mojave to Ventura and told me this should fix the problem. The
> operating system was upgraded but the issue with both apps was not
> resolved. I contacted Apple support again and they did not offer
> assistance or options to resolve the issue.
> In the meantime,  I have several customers waiting for the proposals
> for HVAC equipment replacement and I am losing those potential
> customers every day because I cannot provide them with the promised job
> proposals.
> Upon searching the internet, I found BillingsPro who created their
> program very similar to my Billings app. I contacted their technical
> support and they offered to migrate my existing Billings customer data
> to their BillingsPro app for a fee of $25.00. They gave me instructions
> on how to compress my billings files. I submitted the compressed files
> and they were able to migrate my exiting customer data from the old
> Billings to the present Billings Pro.
>
> Upon further searching the internet I found LibreOffice. The
> information contained state LibreOffice was developed very similar to
> the old OpenOffice .org app. Please keep in mind my computer knowledge
> is very limited. My questions to you are:
>
> 1     Is LibreOffice compatible with my old OpenOffice.org
> 2     If it is compatible, I am asking your technical support team to
> migrate my existing OpenOffice.org customer data to Libre Office. I
> will email the compressed zip files and I am willing to pay for
>       these services.
> 3     According to the literature I read LibreOffice is free. However
> om my Imac LibreOffice is described as an open Source Office Suite and
> it costs $8.99. I rather pay the $8.99 to make sure is       recognized
> by Imac
> 4     Because my computer knowledge is very limited, attempting to
> migrate my old OpenOffice.org customer data to the new LibreOffice will
> be a disaster and will only complicate and delay       resolving this
> issue and i will continue to lose jobs.
>
> Your assistance and prompt response will be greatly appreciated. You
> are welcome to contact me via email or via phone. My business and cell
> phone numbers are listed below,
>
>
> Enrique W Martinez
> D Right Temp Heating & Air
> License #970437
>
> 831-475-1785 Main
> 831-246-0252 Cell
> enrique@drighttemp.com
>
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