Date: prev next · Thread: first prev next last
2016 Archives by date, by thread · List index

Tom Davies wrote:
As most of you know - many organisations, particularly OpenSource ones,
have departments/sections/sub-groups that focus on supporting external
projects that are used within their own project.  For example Ubuntu,
Redhat, openSuSE, Mageia, Fedora (and so on) each have people able to help
their users deal with most issues to do with Thunderbird, LibreOffice and
many other apps.  Typically such people can handle quite a lot of issues
but sometimes seek help from 'upstream' (such as to here if it's a
LibreOffice issue) or/and invite the user to take their issue upstream
themselves. Many of such people stay within one OS and help with many apps
within that OS but some support the same app in many different OSes.  There
are even generic forums, such as "" that handle a lot of
different OSes.

This mailing list has helped quite a few people with "off topic" issues,
such as helping with other apps or choosing a good "gateway" distro (such
as Mint, Ubuntu etc) for people who want to break free of Windows or even
helping with quite detailed "off topic" issues in very geeky Gnu&Linux OSes
(such as Slackware).  Also there's a good chance that some people from
Thunderbird might start offering weeu's support through our support
systems, such as this mailing list - if we were welcoming and supportive.

While it's helpful to assist with problems which are (or turn out to be) off-topic for LibreOffice, I don't think it's something to encourage. The focus for this mailing list is supporting use of LibreOffice. The others you mention above are specifically aimed at supporting a range of applications.

How would people here feel about this mailing list offering support to
Thunderbird users, particularly ones who use LibreOffice as their Office

Do Thunderbird not have their own support systems? Surely anyone looking for support with Thunderbird would be better off asking for help there.

I haven't closely followed how much they've been separated from Mozilla, but if Thunderbird have lost their own infrastructure partnering with LibreOffice / TDF could be a good way forward. I'd have thought would work better as a separate project within the organisation though, with separate mailing lists for LibreOffice and Thunderbird (like how there are separate mailing lists for the various Mozilla applications, and the various Apache projects each have their own mailing list). That way those who can only provide support for one wouldn't have to wade through all the posts relating to the other.

Although Outlook includes calendar functionality (and a lot more) it seems
that the most frequent problem that people ask about is just about emails.

For what it's worth, the Lightning extension for Thunderbird gives it calendar functionality as well. I use it with SeaMonkey (another Mozilla project combining Firefox and Thunderbird, derived from Mozilla Suite), though just for myself - not in a corporate environment or for inviting others to events, so no idea how well it works for those use cases.

Such alternatives would still be available and supported but by having TB
as our default it would dissolve one more perceived 'blocker' . People
would no longer be forced into doing a tonne more research into which email
client to choose, and TB would be the perfect one for the vast majority of

I'm not sure what you mean by Thunderbird being LibreOffice's "default" mail client, but I don't think it should be bundled with the LibreOffice installer - it would increase the download size for everyone, including those who don't want it or have already installed it separately. Since I already use SeaMonkey for mail, I have no need to download Thunderbird alongside LibreOffice.

Suggesting Thunderbird on LibreOffice's web site might be useful though, for those who are looking for something "including" a mail client. Or hosting their downloads there if they're in need of that.

Giving people a default and then allowing them to easily replace it as been
hugely successful for "gateway distros" and i think it would probably be
great for us too.  How do other people here feel?

Linux distros by definition include a large range of applications. Are you going to propose bundling a web browser, image editor, media player, etc. with LibreOffice as well?


To unsubscribe e-mail to:
Posting guidelines + more:
List archive:
All messages sent to this list will be publicly archived and cannot be deleted


Privacy Policy | Impressum (Legal Info) | Copyright information: Unless otherwise specified, all text and images on this website are licensed under the Creative Commons Attribution-Share Alike 3.0 License. This does not include the source code of LibreOffice, which is licensed under the Mozilla Public License (MPLv2). "LibreOffice" and "The Document Foundation" are registered trademarks of their corresponding registered owners or are in actual use as trademarks in one or more countries. Their respective logos and icons are also subject to international copyright laws. Use thereof is explained in our trademark policy.