Re: [libreoffice-users] Re: LibreOffice Still?

On Wed, 06 Aug 2014 16:36:33 +0200
"Charles-H. Schulz" <charles.schulz@documentfoundation.org> wrote:

> Le 06.08.2014 16:14, Paul a écrit :
> > On Wed, 06 Aug 2014 12:05:08 +0200
> > Sophie <gautier.sophie@gmail.com> wrote:
> >
> > > > Clearly it is not so easy for new people to figure it out
> > > > otherwise we wouldn't keep on having to answer this same
> > > > question from so many new users.
> > >
> > > So you answer them and they will know, this is how support works.
> >
> > This works for support *after* they have gotten the software, this
> > should *never* be the case for people who want to download the
> > software, that choice should *always* be pretty obvious.
> >
> > If I go to a page to download some software I want, and can't figure
> > out which version I should use, or at least have some sort of idea
> > about the choice being made, I consider just giving up on the
> > software. I'm sure most people are the same.
>
> Honestly that's not what is perceived in terms of stats however it is 
> true we could do with clearer explanations(and these should be
> positive, not in the form of "this branch is really less stable than
> the other" - that is not what is wanted here...

I'd be interested to know what stats you have. I can't think of any
stats that would indicate this. Either people go there, and are confused
and go away without downloading anything, or they do download
something, and you have a new user. But so many people must also go to
the page and not download anything for other reasons (like myself, who
just went there earlier to confirm the wording on the page, or when I
go there just to check what the latest version is), so I'm not sure how
you could have any stats that indicate how many people are leaving due
to being unsure of the terminology.


> > So this really *is* a debate about stable vs unstable. That's not
> > to say
> > that the younger product is *unstable*, but it does mean that the
> > older product is *more stable*.
>
>
> Which, indeed, led us to change the term "stable" into something
> else. 

And that was, IMHO, a bad choice. The term is widely used and
understood on the internet, and changing it, even if you had chosen a
better word, would still have been not what people know and understand,
leaving open the potential for confusion.

> Stable is a state, not a definitive truth.

But it is still a good word for the older branch, as explained above.

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