David M. Pelly wrote:
Hello Libre office Foundation,
Just for information, most people on this mailing list are other users
helping each other out, so you may get several replies with different
ideas. Most of us aren't associated with LibreOffice in any official
sense, just trying to help others out ;o)
I am using Libre office on Windows XP.
Firefox is my preferred browser.
I am not a techie.
The present problem is:
Some how, ( I think it is when I open or start up my computer,) I get a pop up that there is a
Libre office update.
So I click to get the update.
I get a webpage with two green buttons:
going back there to that site to see what it actually exactly says,
because I forget what they are exactly, but what ever they are, they are
confusing, especially to a non techie, non geek.
I think one button says it is a downloader or installer.
The other is something else. ( It does not say, update software.)
When I click to open the webpage with the updates, the two download
options I see are labelled "Main installer" and "LibreOffice built-in
help". Is that what you see? The first is the main program, the second
provides the LibreOffice Help, available from the "Help" menu, which is
That appears to mean that I need to use two functions.
One to download an installer first.
another one is required to download the actual update software to the
installer, so the installer can install the software in my Libre
If you want to update both the main program and the built-in help, you
need to download and run both installers. But to just update the main
program you only need the first. As with any downloaded software, you do
need to run the installer after downloading it.
It does not say that, but it seems to imply that.
products assume ( and take for granted) that the user knows almost as
much as the actual designers and program developers. )
Now I landed up clicking on some buttons, and there was no windows telling me what was happening.
As far as I thought at the time, I did not get the update. I was ticked off.
That sounds like the behaviour of recent versions of Firefox - rather
than a separate window showing the download progress, it just shows a
green arrow at the right-hand end of the toolbar, with a narrow bar just
below indicating how far through the download it is. You can click that
green arrow to see the list of files you've downloaded, and open/run
them (you need to run the installer after downloading it).
So I went back to my work on my Libre office program.
And I still see the green something in the upper right hand corner.
I click on it and it says there are updates for Libre.
So therefore I thought I did not get the updates.
Perhaps you just downloaded the installer, and didn't run it to actually
install the update. Or maybe the update failed for some reason (were
there any error messages when running the installer?)
So I click on it and a window pops up and says that I have the 188.8.131.52 version.
I think that is the new update version. (Maybe I am wrong.)
Does it not also tell you that the latest available version is? By
coincidence, 184.108.40.206 is the same version I currently use, and when I
clicking the update button in LibreOffice it says:
LibreOffice 4.1.4 is available.
The installed version is LibreOffice 220.127.116.11.
So there is a newer version available (which I haven't bothered to
I just thought of another problem/ suggestion:
Why don't you include an "undo" feature on the "right click" window?
That should be common sense.
I'm not a developer, but just a guess... looking at the options which
/are/ in the right-click (context) menu, they're all things which would
affect the document at the point you clicked. Undo wouldn't - it would
affect wherever the last change was. Why would you need undo on the
right-click menu anyway? It's under the Edit menu, or you can use the
keyboard shortcut Ctrl+Z.
how when I was doing a lot of work on libre office, I landed up with
some solid lines running across my page, which I cannot delete or
How can I remove them?
That sounds like a border applied to the paragraph either above or below
the line. Assuming that's what's happened, to get rid of it:
- Right-click in the paragraph immediately above the line
- Click the "Paragraph..." option from the context menu
- Click the "Borders" tab
- Click the far-left square of the row just below the "Line arrangement"
label to get rid of all the borders
- Click OK
If that didn't work, try the same again but starting with right-click on
the paragraph immediately /below/ the line.
As for how it got there, I'm guessing you typed a line containing
nothing but several "-" or "*" followed by Enter (some other characters
may have a similar effect). This is a feature to make it quick to insert
these borders when you want them. Personally I don't find it very
helpful; if I type several dashes on a line it's usually because I want
several dashes on a line, not a border! To disable that option to stop
- Click the "Tools" menu, the "AutoCorrect Options..."
- Click the "Options" tab
- Look down the list for "Apply border", and if there's a tick next to
it click the tick to clear the box
- Click OK
I am getting to the maximum data capacity of the libre window I am
working in, you should have an indicator pop up that tells the user
that that particular widow is reaching it's maximum capacity and telling the user to begin a
I'm not sure about that one. I've never reaches any limit, but then I
don't work on particularly large documents. What type of document is
this (e.g. Writer, or Calc, etc.)? What happens when you do reach this
limit? Someone else on this mailing list might have suggestions on
handling large documents...
also have a clearly visible button for the user to send "suggestions
for improvements" or to report problems with libre office?
It's probably worth discussing on this mailing list first, as it may be
that the suggestion is already included but not quite where you
expected, or that someone can help you solve the problem you're having.
If you do need to report a suggestion (enhancement) or problem (bug),
under the "Help" menu is an option to "Send feedback...". That opens a
web page with a few feedback options, two of which are "Create a bug
report" (for reporting problems with the software, or the web site) and
"File an enhancement request" (for suggesting improvements). Both
options take you to a page about submitting bugs, which I can see is
slightly confusing - the same system is used for keeping track of both
bugs and enhancement requests. Perhaps a feature request to make that
clearer is in order ;o)
I hope I have explained my self sufficiently well, so that you understand what I mean.
I hope I've understood correctly. I've left out a few bits I couldn't
answer, but others may be able to help there.
And I am sure there are other problems that I do not know of or don't remember.
If you do come across any others, you know where to come - just send
another email to email@example.com describing the problem
you're having, and hopefully someone here can help.
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