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Hello David:

The two green buttons indicate to me that you - or someone for you -
have installed LibreOffice in a language other than US English, which
means that, when you click on the update button, you are taken to the
update page for the language variant on your machine.  In my case, for
example, I am led to the UK English page.

Installing LibreOffice is performed by first installing the US English
version, which is the default.  Then one installs over that a
language-specific modification, which provides such things as
dictionary, grammar help, etc.  The installer program is quite big and
can take a long time to download, but click on both green buttons so
that you have your language variant.

When they have both downloaded, double click on the installer program,
the larger one and when that has finished installing, then you can click
on the language-specific file.  And when that one is loaded, then you
have your new version ready to use.

Hope this helps.


On 2014-01-09 17:28, David M. Pelly wrote:
Hello Libre office Foundation,

I am using Libre office on  Windows XP.

Firefox is my preferred browser.

I am not a techie.

Your products are not user friendly to non techies, non geeks. Not dummy proof. 

My main expertise is email and websurfing.

And I do some writing on "libre office". 

When I encounter something other than standard main functions  I usually get lost and confused.

Even explaining the problem that I encounter to you is difficult to explain.

But here it is:

The present problem is:

Some how,  ( I think it is when I open or start up my computer,) I get a pop up that there is a 
Libre office update.

So I  click  to get the update.

I get a webpage with two green buttons:

 going back there to that site to see what it actually exactly  says,  
because I forget what they are exactly, but what ever they are, they are
 confusing, especially to a non techie, non geek.

I think one button says it  is a  downloader or installer.

The other is something else. ( It does not say, update software.) 

That appears to mean that I need to use two functions.

One to download an installer first.

 another one is required  to download the actual update software to the 
installer, so the installer can install the software in my   Libre 
office program.

It does not say that, but it seems to imply that. 

 products assume ( and take for granted)  that the user knows almost as 
much as the actual designers and program developers. ) 

Now I landed up clicking on some buttons, and there was no windows telling me what was happening.

As far as I thought at the time, I  did not get the update. I was ticked off. 

 the same time: You also ask for donations.  So I  did donate $10.  I 
ran into some confusions there too, but some how it at least appeared to
 go through.

It is not entirely user friendly either.

That should be cleared up and made dummy proof. 

So I went back to my work on my Libre office program.

And I still see the green something in the upper right hand corner.

 I click on it and it says there are updates for Libre.

So therefore I thought  I did not get the updates.

So I click on it and a window pops up and says that I have the version.

I think that is the new update version. (Maybe I am wrong.)

 I am correct, why do you leave that green arrow up in the upper right 
hand corner, telling me that there are new updates available?  After I 
supposedly did get the update? 

Those kinds of things drive me crazy!

I just thought of another problem/ suggestion:

Why don't you include an "undo"  feature on the  "right click"  window?

That should be common sense.

Another one:

 how when I was doing a lot of work on libre office,  I landed up with 
some solid lines running across my page, which I cannot delete or 


How can I remove them? 

Another suggestion:

 I am getting to the maximum data capacity of the  libre window I am 
working in,  you should have an indicator pop up that tells the user 
that  that  particular widow is reaching  it's maximum capacity  and  telling the user to begin a 
new document.

 also have  a clearly visible button for the user to send "suggestions 
for improvements"  or to report problems with libre office? 

I hope I have explained my self sufficiently well, so  that you understand what I mean.

And I am sure there are other problems that I do not know of or don't remember. 

David Pelly


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