Re: [libreoffice-users] Re: Web layout crashes LO - update

You can report the bug here:  https://bugs.freedesktop.org
I reported a bug earlier today, someone responded in less than an hour; 
so keep an eye on your email.  And stick to the relevant facts.

Be prepared to submit a copy of your file.  In fact, save yourself and 
the developer some time by submitting the file with your report.

However, before you do that, you should try experimenting a little. What 
happens if you pare the file down to a couple of pages?  Still happens?  
Keep reducing it until the problem goes away; assuming it does.

What happens if you cut the file in half?  Do both halves still have the 
problem?  Or does only one half?  If just one half, cut that half in 
half again... repeat until you've isolated the data to just what causes 
the crash.  (Cutting it in halves over and over to look for something is 
called a binary search.)

What happens if you create a new file and copy a few pages from the old 
file into it?  Does the new file still crash?

What happens if you create a new file and actually type a couple of 
pages of new data?

The idea is to isolate the problem.  Chances are, it probably has 
something to do with your data.  Otherwise you could cause a crash with 
an empty file.  Can you?

if it's not data related, then it may be action related - take careful 
note of what actions you perform that cause the crash; then report those 
actions precisely.  I'd start with the data though because that needs to 
be ruled in or out - the same actions on different data may not cause 
the crash which means it's data related.  If it happens regardless of 
what data you use, then it's probably action related - the series of 
actions you're performing in the order you're performing them, may be 
causing the crash (although my money is on the data).

Once you have a better idea of where the problem is, you can submit a 
bug report.  if someone can replicate the problem, it can be fixed.  
Don't be surprised if it gets fixed in a day or so.  But if you don't 
report it PROPERLY it will likely never get fixed.  Be sure to check the 
CC box on the bug report page or you won't get notified of updates and 
then you'll be wondering why you never heard anything about it.

On 11/26/2013 12:30 AM, Thomas wrote:
> However, I do not have the computer skills to perform brain surgery on 
> my machine and I would not know who to ask to do so.


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