Re: [libreoffice-users] Re: Web layout crashes LO - update

It's been my experience that bugs tickled only by one person are very 
difficult to replicate without a highly detailed explanation of every 
keystroke and mouse movement and sometimes even the exact data being 
used.  The best way to figure out what's going on is for someone with 
the necessary skills to examine the computer with the problem.

As an example I was using an application (sflphone) that kept crashing 
on ubuntu.  The developer was unable to replicate the problem.  I 
granted him an account and he was kind enough to login and poke around.  
In a short time he had determined that there was a problem with the 
system libraries and his program was tickling a bug in DBUS.  I couldn't 
tell you why he was unable to replicate it on his own machine, but he 
changed his code so that it wouldn't tickle the bug and reported the bug 
to the DBUS team who also provided a fix.  I would never have been able 
to find this on my own, and it's unlikely he would have been able to 
find it on his own without my "help".

Sometimes it takes the cooperation of several parties to further the cause.

In my opinion any crashes should be investigated with this level of 
detail.  A skilled developer can typically find the problem within 
minutes just by making that little bit of extra effort.  Every time 
something "doesn't work" users are often alienated and some other 
software (usually written by MS) wins another small victory.  But again, 
this is just my opinion.




On 11/25/2013 03:50 PM, Pedro wrote:
> Hi Toppa
>
>
> Toppa-2 wrote
> > When I switch from View -> "Print layout" to "Web layout" and try to use
> > ANY key, like moving through the document (the stupid thing always jumps
> > to the top of the document and I HAVE to move!), it ALWAYS, as in 100%
> > of the cases, crashes LO. I tried this on three different computers with
> > all sorts of differenct settings, operations etc. The result is ALWAYS
> > the same.<<<
> I can't replicate your problem. Switching from Print layout to Web layout
> and back doesn't cause any crash. I'm using LibreOffice 4.1.2.3 under
> Windows XP Pro x86 SP3 en_US
>
> If you want to return to the last edited position when you open the document
> just follow this topic
> http://ask.libreoffice.org/en/question/1144/how-to-save-cursor-position-in-writer/
>
> Hope this helps.
>
> Regards,
> Pedro
>
>
>
> --
> View this message in context: 
> http://nabble.documentfoundation.org/Web-layout-crashes-LO-update-tp4084761p4084965.html
> Sent from the Users mailing list archive at Nabble.com.


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