Re: [libreoffice-users] Re: Engaging users: initial results of the survey

Hi Urmas,

        So - I don't really understand your mail, which is a shame.

On Mon, 2013-11-11 at 07:23 +0700, Urmas wrote:
> The only way users can contribute is when they are paying.

        Surely you're a user - and you contribute with bug filing, triage, and
other QA things which are much appreciated.

>  If a developer is paid for non-user-related applications, it will
> have the ubiquitous opensource mentality: "I'm a GOD and you insolent
> worm will crawl on all fours at my feet because it pleases me to do so".

        As a developer, this is a mentality I often see from users in bugs ;-)
the entitlement mentality - where users feel entitled to have exactly
the fix they think is most important to them, prioritized immediately
above all others, for free =) so it is not just developers that can have
attitude problems I think.

>  Obviously the commercial products which have incident support with
> developers and actually implement what users ask of them basing on 
> what is asked and not on what is trivial to implement, will live LO
> in the gutter. 

        I don't really understand that one - but it is a true-ism that if you
pay someone a salary you get to choose what they work on ;-) if you
don't you can try a spoonful of honey or (perhaps your tactic) a gallon
of gall to encourage them to work on something but not much more.

        Luckily, since this is Free Software there is no significant barrier
(beyond ignorance - which is fixable with time and patience) to
contributing your own fix to the code if you want.

        All the best,

                Michael.

-- 
 michael.meeks@collabora.com  <><, Pseudo Engineer, itinerant idiot


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