RE: [libreoffice-users] Replying to users

Thanks everyone for your help, and for being understanding of why I asked
this, and for explaining that all non-subscribed users get moderated
automatically. I just assumed that it was like Google Groups, which does
have this functionality, and which saves duplicate emails being needlessly
sent.

By the way - most people will see the users@ address as a support email,
rather than a mailing list. Most people would ask the question "Why should
I subscribe?", because they don't want un-needed e-mail, as they are only
interested in their question, rather than others' questions, which, in case
you were, wondering, is why I asked this question.

Once again, thanks for all the help,

Kieran
On 22 May 2013 15:14, "V Stuart Foote" <VStuart.Foote@utsa.edu> wrote:

> > From: Wolfgang Keller [feliphil@gmx.net]
> > Sent: Wednesday, May 22, 2013 8:42 AM
> > > Just a quick question - when on this list (users), shouldn't we keep
> > > the sender's email in the To / Cc list when we reply-all
> >
> > No.
> >
> > > in case they haven't subscribed to the list (which makes sense if
> > > they're just looking for support and not for helping others out).
> >
> > A mailinglist allowing messages from non-subscribers is imho
> > mis-configured.
>
> That is correct! Anything else would be a recipe for spam--non-subscribed
> users are be "moderated" through if the message merits--often with a
> personal note back from the moderator on how to subscribe.
>
> > > The reason I am asking this is because sometimes I see people
> > > replying to just the users list,
> >
> > That's the correct way to do it. No dis-courtesy copies. Never.
>
> +1
> By replying directly to user, you are implying that you are taking
> response "off list"--please do so if that is your intent, i.e. to criticize
> or "guide" so as not to embarrass other subscribers don't need or want to
> see that. Otherwise the netiquette is to address discussion for the list to
> read--and keep response civil.
>
> So, use the "respond to all" option of your email reader of choice, it
> SHOULD pick up the mail list address.  Delete the "other" direct addresses.
>  And finally TRIM away any of the extra crud in the message.  Leave just
> enough for the message to stand on its own, but not be distracting either
> to read--or when viewed in context in a News group reader or a web archive
> like Nabble.
>
> Stuart
>
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