Re: [libreoffice-users] Rel. 3.6.1 and Norton AntiVirus

Hi :)
I vaguely remember Norton updated their virus-definitions on Thursdays so i would schedule a 
look-for-updates for Fridays.  Of course MS do their updates on Tuesdays (="Patch Tuesday") so 
Norton/Symantec might have changed in the last decade or so.  

Of course if either find a particularly nasty problem then they do sometimes push patches or 
whatever out on a different day but it's fairly rare.  Of course an ISP might delay updates for a 
day or 2 so your machine might regularly get them a day or few later but i think by being regular 
MS and others have given ISPs a chance of knowing when they might get spikes so that those can be 
planned for easily.  

I still don't get why Windows doesn't have a package-manager that just updates everything all in 
one go instead of each different program being forced to set-up it's own separate method of keeping 
things up to date.  Also i never had/have confidence in any machine having fully updated drivers 
and codecs and everything.  Windows appears to be carefully built to be insecure.

Regards from
Tom :)  


--- On Thu, 30/8/12, Dan <elderdanlewis@gmail.com> wrote:

From: Dan <elderdanlewis@gmail.com>
Subject: Re: [libreoffice-users] Rel. 3.6.1 and Norton AntiVirus
To: users@global.libreoffice.org
Date: Thursday, 30 August, 2012, 3:14

webmaster-Kracked_P_P wrote:
> On 08/29/2012 08:21 PM, Dan wrote:
> > Jeff Hahn wrote:
> > > When I try to upgrade from 3.6.0 to 3.6.1 the Norton AntiVirus program
> > > keeps deleting the upgrade as an unsafe virus. This is the first release
> > > that I have had this type of problem with. Jeff
> >
> >       To make sure I understand: Norton deletes the LO 3.6.1 download file?
> >       Otherwise, you should not have Norton running when you install the
> > upgrade; you should not be physically connected to the Internet either.
> > Disconnect from Internet, turn off anti-virus program, install LO update,
> > turn on anti-virus program. ONLY WHEN AV IS RUNNING should you reconnect
> > to the Internet.
> >
> > --Dan
>
> This is not the first time I have heard of Norton stating valid install
> files were viruses or other nasties.
>
> I never had any good luck with Norton's AV, so I use the free version of
> Comodo product[s] for my Windows machines.  I have hooked even PC repair
> and selling pro's to using it.
>
> As for not having AV running when not online, well that is not what I would
> tell people.  An anti-virus is needed if you are offline and suddenly there
> is a trojan or other nasty kicking in and doing a number.  They can be
> picked up and not cleaned in a few ways other than being online.  I have my
> Ubuntu system picking up new things from files that I have had on my system
> for months and suddenly it detects something the AV system does not like.
> If I did not have the AV system on 24/7, then those issues might not have
> been picked up.  The real thing is that the AV systems update their data
> systems, mostly, after a new "nasty" has been detected.  If your system has
> that "nasty" on it before that nasty has been added to your AV data system,
> then you will need to have the other parts of the AV and security system[s]
> on to detect the traces of it trying to work.  SO do not turn your computer
> security off.
>
> I have had to deal with too many systems from friends and clients where
> they did not have their security on 24/7 and kept up-to-date.  Had one
> system that the AV was on but not updated in over 2 years and the guy lost
> a lot.

     Perhaps I was not as clear as I should have been. I listed 5 steps that have been posted on 
lists like these when installing OOo. Programs like Norton will give false positives that prevent 
installation of a program. So, the AV program needs to be off when the installation is being done. 
However, the AV program should NOT be turned off until AFTER the computer is physically 
disconnected from the Internet. The installation should be done immediately after turning off the 
AV. The AV should be turned on again right after finishing the installation. At this point, 
verification that the AV is actually working is the next step. If it is not, steps have to be taken 
to get the AV working properly before doing anything else. Once this is done, reconnect to the 
Internet. My point was that the computer should not be connected to the Internet until AFTER the 
person knows that the AV is already working.
     Yes, anyone using an AV should weekly update it, sooner if there is a notice of an update 
because of a patch that is needed.

--Dan


-- For unsubscribe instructions e-mail to: users+help@global.libreoffice.org
Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/
Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette
List archive: http://listarchives.libreoffice.org/global/users/
All messages sent to this list will be publicly archived and cannot be deleted


-- 
For unsubscribe instructions e-mail to: users+help@global.libreoffice.org
Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/
Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette
List archive: http://listarchives.libreoffice.org/global/users/
All messages sent to this list will be publicly archived and cannot be deleted