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Hi :)
If i have to tell someone their document got a bit garbled, i usually explain about using "Save As 
..." to use the older formats and how to export as Pdf so that people can see the intention.  I 
have it as a copy&paste so i don't have to re-type it each time.  Some people found "Save As.."  
difficult to find so i even took a screen-shot to help them find it.  

If people have to go elsewhere to find help on how to make documents that can be opened by everyone 
then they are often going to be getting some very strange FUD from people that have no clue and are 
not pro-LO.  At least in here we are learning different points of view.  
Regards from
Tom :)


--- On Sat, 17/9/11, Gordon Burgess-Parker <gbplinux@gmail.com> wrote:

From: Gordon Burgess-Parker <gbplinux@gmail.com>
Subject: Re: [libreoffice-users] Re: docx format troubles
To: users@global.libreoffice.org
Date: Saturday, 17 September, 2011, 12:35

On 15/09/2011 16:34, webmaster for Kracked Press Productions wrote:

I tell everyone that I deal with that MS does not support those "x" formats the same between 
their different version of Office.  I know people who save their documents in .docx with Office 
2010 and it does not work completely read by Office 2007.  SO I tell them unless there is a dire 
need to save it in those "x" formats, use the ones that go from Office 97 through 2003.

There's one major problem with that. In Windows 7 (and it may have been the case in Vista) the 
option "hide extensions for known file types" is turned ON by DEFAULT so when the user of Office 
2007/2010 creates a document, all they see in the title is the name of the document, not the 
extension so they don't even KNOW that the default document types are .???x at all.
Plenty of posts in the MS Office forums of the type: "I just bought Office 2007/2010 and my 
recipients (i.e. those using 2003 or prior who have NOT installed the compatibility pack) can't 
open documents I send them. Why?"
I don't quite know how that is got around...


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