Re: [libreoffice-users] Problems while trying to reinstall LO 3.4.3

Thanks for the suggestion. Unfortunately, that did not help either.

I have also checked the /Program Files(x86), the appdata folder, Windows
Registry Editor, etc and have no found any trace of the previous
installation. Yet, If I try to install either LO 3.4.3 or 3.3.4 - they think
the old installation is there.

On Thu, Sep 15, 2011 at 1:01 PM, V Stuart Foote <VStuart.Foote@utsa.edu>wrote:

> Had a similar experience with Windows 7 64-bit, at LO 3.3.2 --> 3.4.0
> and then again recently 3.4.2 --> 3.4.3
>
> Found I simply needed to reboot following the uninstall, and then
> install.
>
> -----Original Message-----
> From: Jonathon Waterman [mailto:peedysworld@gmail.com]
> Sent: Thursday, September 15, 2011 9:42 AM
> To: users@global.libreoffice.org
> Subject: [libreoffice-users] Problems while trying to reinstall LO 3.4.3
>
> Operating system: Windows 7 64 bit Home edition
>
> Previously I had LibreOffice 3.4.3 installed on my computer, but
> uninstalled
> it when I was not able to get the Synonyms in Write  to work the way in
> did
> in version 3.4.2.
>
> I wanted to go back and re-install version 3.4.2 - but have not been
> able to
> locate the installation files.
>
> So I concluded I would have to re-install 3.4.3. However, now when I try
> to
> install either version 3.4.3  I get the error "The feature you are
> trying to
> use is on a network resource that is unavailable, /click OK to try
> again, or
> enter an alternate path to a folder containing the installation package
> "libreoffice34.msi" in the box below.
>
> The box below - does contain the specific path to this file and even if
> do
> an installation from a different drive/folder - I get the same error.
>
> If I hit OK - I then get the following error:
>
> The file "the installation drive/folder" is not a valid installation
> package
> for the product LibreOffice 3.4. Try to find the installation package
> "libreoffice34.msi" in a folder from which you can install LibreOffice
> 3.4.
>
> The file and folder being used is on my "C" drive and this is not
> problem
> accessing files on the drive or folder.
>
> Note: If I cancel the installation - I get: Error 1714. The older
> version of
> libreOffice 3.4 cannot be removed. Contact your technical support group.
>
> Because of this problem - I have had to use OpenOffice, but would prefer
> to
> use LibreOffice.
>
> Why would I be getting this error and how can it be fixed?
>
>
>
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