Re: [libreoffice-users] Problems while trying to reinstall LO 3.4.3

Hi :)
You might need to delete or re-name LibreOffice's user profile
C:\Users\<user name>\AppData\Roaming\libreoffice\3\user

You can probably just use your normal file-browser to navigate to the folder and delete it before 
trying to re-install LO (again).  I tend to create a copy of the  "3" folder to back-up the 
settings, galleries and extensions etc.  Instead of re-installing i just rename the 3 folder so 
that LO is forced to generate a new one.  That usually gets LO "back to factory defaults".  Your 
situation is a bit different tho.  

Regards from
Tom :)


--- On Thu, 15/9/11, Jonathon Waterman <peedysworld@gmail.com> wrote:

From: Jonathon Waterman <peedysworld@gmail.com>
Subject: [libreoffice-users] Problems while trying to reinstall LO 3.4.3
To: users@global.libreoffice.org
Date: Thursday, 15 September, 2011, 15:41

Operating system: Windows 7 64 bit Home edition

Previously I had LibreOffice 3.4.3 installed on my computer, but uninstalled
it when I was not able to get the Synonyms in Write  to work the way in did
in version 3.4.2.

I wanted to go back and re-install version 3.4.2 - but have not been able to
locate the installation files.

So I concluded I would have to re-install 3.4.3. However, now when I try to
install either version 3.4.3  I get the error "The feature you are trying to
use is on a network resource that is unavailable, /click OK to try again, or
enter an alternate path to a folder containing the installation package
"libreoffice34.msi" in the box below.

The box below - does contain the specific path to this file and even if do
an installation from a different drive/folder - I get the same error.

If I hit OK - I then get the following error:

The file "the installation drive/folder" is not a valid installation package
for the product LibreOffice 3.4. Try to find the installation package
"libreoffice34.msi" in a folder from which you can install LibreOffice 3.4.

The file and folder being used is on my "C" drive and this is not problem
accessing files on the drive or folder.

Note: If I cancel the installation - I get: Error 1714. The older version of
libreOffice 3.4 cannot be removed. Contact your technical support group.

Because of this problem - I have had to use OpenOffice, but would prefer to
use LibreOffice.

Why would I be getting this error and how can it be fixed?

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