Re: [libreoffice-users] Problems while trying to reinstall LO 3.4.3

Unfortunately, after deleting the C:\Users\<user
name>\AppData\Roaming\libreoffice\3\user the problem still exists.

For some unknown reason, LO3.4.3 still thinks there is a version of the
program still installed on my desktop - even though there isn't. I also
noticed that apparently when I previously uninstalled LO3.4.3 - it did not
do it properly since the program is still listed in my Control Panel.
However, if I try to uninstall via the Control Panel, it tells me
LibreOffice34.msi does not exist - therefore will not uninstall the program.

On Thu, Sep 15, 2011 at 12:12 PM, Tom Davies <tomdavies04@yahoo.co.uk>wrote:

> Hi :)
> You might need to delete or re-name LibreOffice's user profile
> C:\Users\<user name>\AppData\Roaming\libreoffice\3\user
>
> You can probably just use your normal file-browser to navigate to the
> folder and delete it before trying to re-install LO (again).  I tend to
> create a copy of the  "3" folder to back-up the settings, galleries and
> extensions etc.  Instead of re-installing i just rename the 3 folder so that
> LO is forced to generate a new one.  That usually gets LO "back to factory
> defaults".  Your situation is a bit different tho.
>
> Regards from
> Tom :)
>
>
> --- On Thu, 15/9/11, Jonathon Waterman <peedysworld@gmail.com> wrote:
>
> From: Jonathon Waterman <peedysworld@gmail.com>
> Subject: [libreoffice-users] Problems while trying to reinstall LO 3.4.3
> To: users@global.libreoffice.org
> Date: Thursday, 15 September, 2011, 15:41
>
> Operating system: Windows 7 64 bit Home edition
>
> Previously I had LibreOffice 3.4.3 installed on my computer, but
> uninstalled
> it when I was not able to get the Synonyms in Write  to work the way in did
> in version 3.4.2.
>
> I wanted to go back and re-install version 3.4.2 - but have not been able
> to
> locate the installation files.
>
> So I concluded I would have to re-install 3.4.3. However, now when I try to
> install either version 3.4.3  I get the error "The feature you are trying
> to
> use is on a network resource that is unavailable, /click OK to try again,
> or
> enter an alternate path to a folder containing the installation package
> "libreoffice34.msi" in the box below.
>
> The box below - does contain the specific path to this file and even if do
> an installation from a different drive/folder - I get the same error.
>
> If I hit OK - I then get the following error:
>
> The file "the installation drive/folder" is not a valid installation
> package
> for the product LibreOffice 3.4. Try to find the installation package
> "libreoffice34.msi" in a folder from which you can install LibreOffice 3.4.
>
> The file and folder being used is on my "C" drive and this is not problem
> accessing files on the drive or folder.
>
> Note: If I cancel the installation - I get: Error 1714. The older version
> of
> libreOffice 3.4 cannot be removed. Contact your technical support group.
>
> Because of this problem - I have had to use OpenOffice, but would prefer to
> use LibreOffice.
>
> Why would I be getting this error and how can it be fixed?
>
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