[libreoffice-marketing] Re: Templating Teams

Le 2010-11-02 14:24, drew a écrit :

> Hi Marc,
>
> Great idea - not sure we need a team, per se, but a place to collect
> these would be of great help, IMO.
>
> I would be bold enough to turn this email around and challenge you to
> help lead this by putting together a short presentation on LibreOffice /
> ODF / FOSS as if you where to deliver this to a small group, say at a
> lunch time presentation to the IT team of a small public school system
> in CA, as this I believe is your personal perspective. To be clear I'm
> not speaking of a template specifically, rather it is the content, write
> a 15 minute presentation.

Hi Drew:

I have done such live presentations but not with a specifically designed 
presentations for IT groups. From the years of my committee work and 
advocating OOo and now LibO I can tell you one thing for sure, if there 
is no LibO IT support for Migration from MSO to LibO as well as LibO 
networking support you will not get IT interested. We can present all we 
want, we can convince teacher, staff all we want, but IT, who holds all 
of the connectivity cards, will not agree to a LibO installation until 
LibO has a solid LibO network support option as well a clear MSO 
migration support option for the Office/Admin.

They feel even more at ease if this support is a paid support. I imagine 
that this is most likely the same for large business organisations. 
School boards are considered equal to larger organisations. My school 
board teaches approximately 100,000 students and has over 10,000 
cmputers. And we are not considered a large school board. We are pretty 
well considered a medium size school board.

This is why I was so interested in the different support levels 
(1,2,3,4) when they were mentioned. If we are to have an impact in 
schools, then we have to address this need for support either at our OSS 
level, where we could develop an opensource support ticket system or 
until we find a "for-profit" support ticket system. This would 
definitely "clinch" the sale of LibO to school organisations.

Selling the product to teachers and parents is, in my opinion, still 
important as we are going about it the grass roots way. Once the 
students clamour for ODF support from the MSO installations in schools, 
as well as parents, then scool board will have a close look at 
migrations. But, again, without support, IT will look at MSO import 
filters instead of migrating.

Marc


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