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On 11/01/2010 04:41 PM, Marc Paré wrote:

We would have to estimate the costs of producing this retail box package

Assuming US production, budget US$5,000 for miscellanous upfront
expenses, and then US$15,000 for 1,000 units that contain one trade
paperback  manual, and 4 DVDs.

That puts the MSRP at roughly US$60.00.

US$49.99 is the highest amount that stays within the "impulse purchase"

So running a universal helpdesk would not be possible.

Depending upon various factors, that might be possible.  The most likely
scenario is that the helpdesk function is contracted out to a third
party, that can charge for that providing that assistance.

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