Re: [libreoffice-l10n] Wikihelp/Help Wiki/Online Help/etc... needs one clear name

Le 14 nov. 2013 23:01, "Robinson Tryon" <bishop.robinson@gmail.com> a écrit
:
> On Thu, Nov 14, 2013 at 4:45 PM, Martin Srebotnjak <miles@filmsi.net>
wrote:
> > Ok, got it. But Quick is really not necessary, isn't "LibreOffice Help"
or
> > just "Help" (where Help gets localized) enough?
>
> Personally, I think the term "Help" or "LibreOffice Help" is
> ambiguous. I wish there were a term for
> those-help-files-included-in-an-application, but I don't think one
> exists :-)
>
> I think the reason that we've referred to this particular resource
> using so many different terms (per my original email) is *precisely*
> because the term 'Help' is so generic. People don't want to leave it
> naked, and so try to add descriptive terms to it in order to inform
> the user and guide him to the proper content.

There use to be some non ambiguous terms:
help for help files
support for support
guides, how-to, faq... for documentation
This is still the used terms for a lot of users whatever the localization.
Why not fit to that?
> > Branding something with a very special name that should be a part of
every
> > serious office suite is strange.
> > Next we will rebrand "dialogs" with "NiceDialogs" and "context menus"
with
> > "HelpfulContextMenus"?
>
> The terms "dialog" and "context menu" are extremely unambiguous in the
> context of LibreOffice. The term "help" is used all over the place --
> we even have a jumping-off page called "get-help":
> https://www.libreoffice.org/get-help

Which would be /get-support
I don't want to minimize what the help files are, I know several countries
without connection where it's the only documentation, for other countries,
these files are the only legal documentation we can provide. For most of
the users 'help' is understood as the help files shipping with the product.
I won't change that but the other terms we use on the site, etc...
Kind regards
Sophie

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