Re: [libreoffice-design] Some Feedback on Citrus.

On 11/25/2011 07:19 PM, Greg wrote:
> I don't want to rain on your parade but (as a UX practitioner of 20 yrs),
> surveys are almost the least effective means to validate a UI design,
> especially if UI behaviour is included in the investigation. A dozen face to
> face interviews supported by static or even active prototypes, conducted with
> a variety of users would yield much more useful and reliable results.

I also think surveys' success rely on the sample/target audience. Most 
LibreOffice users don't read the websites like OMG Ubuntu. They may not 
be reading any technical websites at all. So, what we get is those over 
enthusiastic users, who just want a new 'bing' factor. They will start 
looking for something new the next well. Comparing to Windows these are 
the users who want to add Dock/change theme every now and then and play 
as much as they can -- they don't represent -- real/majority - of users. 
They just represent the users who are loud. Unity is being dislikes so 
much that most seasoned users are switching to Linux Mint. These were 
also the users who helped popularisation of Ubuntu via install fests.

So, how to reach such 'serious' LibreOffice users? Some times surveys or 
stories on such sites mislead the direction as the developers get over 
excited by the comments from the loud readers who fall in the same 
category of the ones who want to do every possible crazy thing on their 
window machine -- add a dock, get crazy theme, crazy fonts and what not.

So, how are we going to talk to the average LibreOffice user?

I don't think we want a Unity/Global Menu mess in Libreoffice.

Swapnil

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