Re: [libreoffice-website] Can't download LibreOffice Portable - Is the download mirror the problem?

Hello,
    To start off, I went to 
http://download.documentfoundation.org/libreoffice/portable/4.1.4/LibreOfficePortable_4.1.4_MultilingualNormal.paf.exe.mirrorlist. 
Based on the information returned, I came to the conclusion that 
LibreOffice routes you to the closest mirror based on your IP address.
I did the following to attempt to directly connect to mirror.nexcess.net:
1. I opened a command prompt and typed in: ping mirror.nexcess.net -n 1
2. I copied the IP address.
3. I used Firefox's Modify Headers extension to make a request to the 
URL with mirror.nexcess.net replaced with the given IP address, 
208.69.120.55.  I set the header Host to mirror.nexcess.net.  I didn't 
know if it was a simple DNS problem.
4. The download popped up, but then the same problem occurred again.
Nexcess is on top in the list.  So, I chose the second mirror on the 
list, and it redirected me to 
http://mirror6.layerjet.com/tdf/libreoffice/portable/4.1.4/LibreOfficePortable_4.1.4_MultilingualNormal.paf.exe. 
Even though the download time increases (it originally estimated it 
would take 10 minutes), the download stalling problem has gone away.  
So, I think it is safe to say that Nexcess or my ISP accessing Nexcess 
has an issue.  My ISP is Buckeye CableSystems. Would the IP address be 
useful information?
What led you and your marketing team to the decision to only have 
X-LibreOffice listed on the Italian LibreOffice Portable page? Thank you 
for your detailed reply.

Regards,
xmlhttprequest.open@gmail.com


On 1/17/2014 6:13 PM, Florian Effenberger wrote:
> Hello,
>
> null wrote on 2014-01-17 21:44:
>
> >      I am having a problem trying to obtain LibreOffice Portable from
> > LibreOffice's website.
>
> thanks for your report! So, I tried it, but could not reproduce. The 
> file you mentioned downloads just fine for me from the Nexcess mirror, 
> and the MD5 sum is the same as the original one shown at 
> http://download.documentfoundation.org/libreoffice/portable/4.1.4/LibreOfficePortable_4.1.4_MultilingualNormal.paf.exe.mirrorlist
>
> > The WinPenPack-packaged X-LibreOffice seems to work fine
> > (http://www.winpenpack.com/en/download.php?view.1354).  However, it is
> > not listed on the LibreOffice website at all.  According to someone else
> > (this email was sent over on the Users mailing list):
> > "The marketing team did discuss the WinPenPack option and decided it was
> > a great idea and that there should be a link to it on the LibreOffice
> > web-page about Portable Apps."
>
> We had some discussions on that topic, and in the end agreed to show 
> it on the Italian portable download page: 
> http://it.libreoffice.org/download/portatile/
>
> > Since I'm e-mailing the website mailing list, I have one more question:
> > What's going on with the constant denial of service (website outages)
> > with libreoffice.org?  Is that just scheduled maintenance?
>
> There is no denial of service, luckily. ;-) What we see is some 
> problems with the load, due to the grown demands and the grown 
> userbase, which makes the web site slow sometimes.
>
> After having tweaked the databases and tried to get better 
> performance, finally yesterday we have ordered an additional server, 
> where we will migrate the main Silverstripe instance to soon, which 
> hopefully will cure the glitches.
>
> Florian


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