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On Wed, Sep 12, 2012 at 10:28 PM, Marc Paré <marc@marcpare.com> wrote:

Hi Mas,

Le 2012-09-12 21:53, Mas a écrit :


 Thanks Marc for the update on posting at the bottom. In regards to the
user
support area. I was thinking about more of knowledgebase type page. So for
example I was having some trouble connecting to MySql  from Base. Now the
user guide says it can be done but it was lacking some required
information
. The guide does says JRE and JDBC is required. We should go a step
further
and maybe telling the end user how to obtain the required components from
their environment. Also we should tell then that the class path needs to
be
updated under either writer, or calc in order for base to work properly.
To
give everyone a idea what I mean you can check out what I have so far at
http://www.openkb.org/connect-**to-mysql-database-from-**
libreoffice-base/<http://www.openkb.org/connect-to-mysql-database-from-libreoffice-base/>


This site is a open knowledgebase I created. My goal was if I run into a
issue then i will post the issue along with the solution so the person can
resolve it without doing the research.

I posted three either articles at
http://www.openkb.org/**category/libreoffice/<http://www.openkb.org/category/libreoffice/>

Well my site covers a broad range of issues and solutions. It would be
good
to have something like this on the official website for LibreOffice or a
dedicated wiki page in which I will be happy to help maintain. The users
will need to know how to find this information.


This does sound more like an FAQ item. I am not sure if it would be
documented in the Base Guide. Maybe before adding it anywhere, you could
see if whoever is working on the Base Guide would think it is worth
documenting. Otherwise it could go into an FAQ or added as an entry to the
Ask.LibreOffice.org. Not sure who you would have to contact for that. I
know that connectivity with Base and other databases is quite an issue with
that module.

Re: other knowledge base LibreOffice items. You can probably find a spot
for them somewhere. Once we get the forums going, this will also add
another area to post the fixes/tips.


Cheers,

Marc


--
Marc Paré
Marc@MarcPare.com
http://www.parEntreprise.com
parEntreprise.com Supports OpenDocument Formats (ODF)
parEntreprise.com Supports http://www.LibreOffice.org



 the FAQ in the wiki or ask.libreoffice.org should work perfectly for my
fix/tip article .. Thanks ,

I agree the website FAQ should be moved under About us instead of Get Help



-- 
--
Masekela Walls
Web Security Analyst | Senior Server Administrator
Powserve.com / Gemini ISP Networks

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