[libreoffice-website] Re: Wiki page

Hi Jean,

Le 2012-09-12 21:09, Jean Weber a écrit :

> While we're on the subject of the FAQs, the FAQ link from the get-help
> page points to a page of questions about LO and TDF which has
> essentially nothing to do with user support. The question for "Where
> to get support" sends the reader back to the get-help page or to two
> docs pages (website and wiki) or to the mailing lists. Nowhere,
> AFAICT, is the wiki FAQ mentioned.
>
> Although the wiki can be daunting for ordinary users, sending people
> there from the get-help page could have the advantage of introducing
> them to the community.
>
> I don't particularly care whether or not we have a link from get-help
> to the wiki, btw. Just pointing out some related issues about user
> support.
>
> --Jean

Thanks for the wiki link, it has been published.

BTW ... I just realized that there are actually 2 FAQ's in the "Get 
Help" section. There is the main menu "Get Help ->FAQ" and there is the 
"Get Help->Documentation-> (bottom of page) 
http://wiki.documentfoundation.org/Documentation"-> (bottom page) 
http://wiki.documentfoundation.org/Faq";

This last one is the one to which I was making reference regarding Mas' 
possible entry into the FAQ->Base. Do you think it would be better if 
this FAQ link were to show on the Documentation page instead of makiing 
the user hunt for it?[1]

I also re-read the FAQ on the menu. I agree with your comments, little 
to do with user help. It is more of an "informative" FAQ. It should 
really be moved to the "About US" section of the website. This would 
possibly open up a menu slot for the second FAQ if you thought that it 
would be better suited there ... but to me, the second FAQ has more to 
do with Documentation and aspects of LibreOffice that have not yet been 
incorporated/documented into an official LibreOffice guide.


Cheers,

Marc


[1] https://www.libreoffice.org/get-help/documentation/


--
Marc Paré
Marc@MarcPare.com
http://www.parEntreprise.com
parEntreprise.com Supports OpenDocument Formats (ODF)
parEntreprise.com Supports http://www.LibreOffice.org


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