Re: [libreoffice-website] Re: Bugzilla Bug Report Assistant

Hi *,

first list-post after a couple weeks of absence, so not fully
up-to-date with all topics, so please excuse if I'm stating the
obvious

On Sat, Sep 17, 2011 at 10:25 PM, Florian Effenberger
<floeff@documentfoundation.org> wrote:
> Goran Rakic wrote on 2011-09-17 14:52:
> > If the POST requests are not possible, the idea to have a stable links
> > is great. The same can be used for other links inside a product
> > (licenses, templates and extensions repository, contributors etc.)
>
> indeed, mea culpa - you are right. So, how about doing something like
>
>        http://feedback.libreoffice.org/version/platform/
> e.g.    http://feedback.libreoffice.org/3.4.3/win64/
>
> which we can than track via mod_rewrite or any scripting engine if needed?

If I undestood correctly, what is needed is a "never,ever changing
URL" to be used in the distributed software to not necessarily provide
the same service during all that time, but at least direct the user to
an appropriate site with further information/where to find the
replacement for the tool/stuff that was originally referenced.

In that case, I wouldn't go for a nice url from the very start, i.e.
not feedback (this is of course fine to be referenced from other
contemporary websites and stuff). In the "release once, then no chance
to change stuff", I'd prefer a link that describes its purpose not in
the domain name, but in URL parameters.

as many are german, I share what I immeadiately thought of:
http://drehscheibe.libreoffice.org/bugs?version=3.4.3&os=win64
and
http://drehscheibe.libreoffice.org/support?version=3.4.3&os=linx86

an english equivalent that has the additional benefit of being shorter
would be "hub"

so I'd propose
http://hub.libreoffice.org/<type>[?paramenters]

those would be rewritten by mod_rewrite (or by the CMS, doesn't
matter) to the actual pages, for the "bugs" type, it could direct
directly to the bug-assistant or a feedback landing page (suggesting
to search for answer in the list archives or similar first before
filing a bug)

So I really prefer one single redirector URL instead of having to
assure support.libreoffice.org/somepage always reflects the content
that LO version 3.x did reference and to assure that
feedback.libreoffice.org always has the bug-reporting stuff
prominently placed.

I also prefer to use (get) parameters instead of having them as part
of the actual path, as it's much easier to just ignore all the
get-parameters for old versions than to maintain a complex redirection
table.

ciao
Christian

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