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2011.02.01 15:48, Charles Marcus rašė:
On 2011-02-01 8:32 AM, Charles Marcus wrote:
Also, Michael had mentioned that the email lists and forums could all be
integrated using Drupal, so that the email lists were essentially
'archived' at the forums, and forum posts were emailed to the
appropriate email list. This one single capability is an overwhelming -
imnsho - argument in favor of using Drupal as the support backbone. This
way a user can choose their method of participation.
I left out one of the more critical aspects of why this would be so good...

Email replies to the emails received would also find their way back as
posts to the correct forum topic... so a user can fully interact with
the forums solely via email (once they've signed up and set their
preferences accordingly)...

Just for the reference: this is the way Launchpad's bugtracker works, and it's quite joyful.

Rimas


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