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Hi Italo:

Le 2011-01-18 18:25, Italo Vignoli a écrit :
On 01/19/2011 12:11 AM, Charles Marcus wrote:

Seriously? You don't see the benefit of having fully integrated support
backend, such that someone can choose to use the forums, or email lists,
or newsgroups, and everyone sees the same 'content'?

Yes, seriously.

In Italy, there are mailing lists, newsgroups and forums and each user
is choosing his preferred tool and everything works so well that OOo has
over 20% market share (and growing).

The mailing lists and the forum are the "official" ones, while the
newsgroup is independent (and will never accept to be affiliated with
any project, and I will never ask them to).

The integration is done at moderators level (informally) and works like
a charm.

Anyway, maybe Drupal could simply be leveraged as the *support* backend
- that being one of the weakest links in the OOo chain ever since I can
remember.

The weakest link in the OOo ecosystem is the community, where there is
not a community.

Where there is a community, support is one of the strengths of OOo.

Unfortunately, the English speaking community is one of the weakest and
so is English support.


This kind of reasoning however would seem to promote communities built on regions rather than one whole community. This would then make for a good case of having country based communities with their own set of website tools.

Would it not make more sense to have a central point, LibreOffice.org, where upon landing you are directed to your region? Is this not what we are doing already?

Has anyone considered that perhaps this is another step in LibreOffice's coming of age? Perhaps centralizing the communication tools and working on a common membership will make it stronger? There is still room for individuality even when in a large group. Perhaps this is where the membership will find it's strength.

The preferred tools can still be offered up to the groups from a central point as well.

Perhaps speaking as on common LibreOffice voice rather than different LibreOffice groups will give us more strength. Perhaps, rather than gaining 20% of market share, a common membership approach will give us a larger share of the market?

Cheers

Marc


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